VoIP Telephone System provider for Thaxted

Scalable, reliable VoIP Solution for businesses of all sizes, handheld service, free 24/7 and completely hassle-free

Vivi cloud communications

Thaxted VoIP Telephone Systems

Vivi provides VoIP Telephone Systems for businesses across the UK including Thaxted. We provide a clear and simple route to VoIP, making the process of getting a new VoIP Phone System uncomplicated, secure and affordable, regardless of the size of your Thaxted based business.

Vivi VOIP phone
Vivi Care

Our tight-knit, highly trained team deals only with UK businesses, so we really know our stuff. We understand what businesses need from a VoIP Telephone System and we will always deliver you your perfect system.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

A VoIP Telephone System with no technical knowledge required!

Unlike other VoIP Telephone System providers, we don't expect you to set everything up yourself. We pride ourselves on our handheld service, and we will pre-configure everything prior to dispatch, meaning that all you need to do after delivery is plug the phones in. Our friendly team will call you on delivery day to make sure everything is working as expected and you will usually be ready to make and receive calls on your new VoIP System within a few minutes!

vivi VOIP frequently asked questions

Seamless remote working

Work from home

Our VoIP Telephone Systems enable you and your team to work from home, or any other remote location using their broadband, Wifi or 4G network. Whether your team member is working from the business address in Thaxted, or from home, calls will be distributed by your VoIP System as normal, with the ability to access voicemails and make and transfer calls just like you would do if you were all working from the same location.

VoIP Telephone System features

Our powerful VoIP System features will enhance your business and help to create a professional edge your business deserves.

Guide your incoming callers through to the right person or team of people using a personalised auto attendant system. Ensure all of your VoIP Telephone System calls are handled correctly out of hours by having advanced time-based routing and having your voicemail sent directly to you as an audio file email attachment.

Our call stacking/queuing ensures that calls are stacked and handed to you from the cloud, ensuring that callers will never hit an engaged tone.

You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Online System Management

Our online customer portal gives you complete control of your vivi VoIP Telephone System, giving you access to real-time analytics, powerful call control and instant system management. It's simple to use and can be accessed 24/7, allowing instant changes to your VoIP System services, such as call flows and handset management.

Vivi's control panel
vivi Value for money

VoIP Telephone System Talk Plans and Pricing

A new VoIP Phone System probably costs much less than you think. Due to our plug and play service, there are no hefty VoIP Telephone System installation charges to account for, plus ongoing support and maintenance are included.

You get to choose the best talk plan to suit your business needs, ranging from low-cost monthly plans right through to plans which include unlimited outbound minutes to cover all of your calls to all UK destinations.

What’s more, most of our VoIP Telephone System plans have options to include either free handsets or a great monthly discount if you choose to bring your own devices or select softphones.

Speak to us today to find out how much a new vivi VoIP Phone System would cost.

Vivi customer reviews

What our customers say...

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

Vivi Care

Our promise to you

We have a unique service plan to cover your new vivi VoIP Telephone System. Business continuity is top of our priority and so if you ever have a problem with your Telephone System, then you can feel safe in the knowledge that it will be covered by our 48-hour repair or replace lifetime guarantee. Our VoIP Telephone System support helpline is also open 24 hours a day 7 days a week, so if you ever need any emergency assistance you know that we are only a phone call away. Not only that, we will allocate you your own account manager upon sign up and they will check in throughout the year to make sure you are happy with your system set-up.

Telephone numbers

If you're starting a new business, we can provide you with your perfect phone number. You can choose from a huge selection of numbers for any UK area code and not be restricted to a Thaxted STD code. You can have as many telephone numbers as you wish, and they cost just £3 per month for a standard number.

We also have a great selection of memorable numbers, 033 local rate, 083 national rate and 0800 freephone numbers - just chat to one of our team members today and we will help you to find your perfect number.

Alternatively, you can also move an existing number to us. We have agreements in place with all major Uk providers, and not only is it free to port a number to us, but we also take care of the whole process, from start to finish.

Vivi built and based in the UK
vivi VOIP Products

Telephone System Number options

  • VoIP Telephone System 0800 freephone numbers
  • VoIP Telephone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Telephone Systems
  • Thaxted local numbers
  • VoIP Telephone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Telephone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start