Charity Phone System

Proud to support charities

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Charity Phone System

Vivi is proud to support charities. We can help UK based charities by providing them with a phone system at a heavily discounted cost. Just get in touch with one of our friendly customer care agents today and let us know your phone system requirements.

Our phone systems are simple to install, will grow with your charity and it won’t cost a fortune to set up. We will also give you half price line rental for the duration of your time with us.

We understand that startups have a tight budget, Vivi can provide a startup business phone system that doesn’t cost anything to install, can be instantly deployed and even has a free purchase cost of handsets.

A Vivi Phone system offers flexible working options, your staff will be able to connect to your charity phone system anywhere that has an internet connection (office, home office or even from a mobile phone).

Vivi VOIP phone

You don’t need to have any technical know-how to get your vivi system up and running.  The phones will be pre-configured prior to delivery and just need to be connected to your local network (via a router or switch) and within a few minutes they will be ready to make and receive calls.

Give your charity a professional image

Tell us exactly how you want your phone system to work, and we will build it for you.  We will create bespoke, professionally recorded announcements and with features such as Auto Attendant, you can create a great first impression to your inbound callers.

Never miss an important call

Vivi gives you the most up to date phone system, which is packed full of great features to ensure that you never miss any calls.  With call queuing, intelligent time-based call routing, follow-me services and voicemail to email – your calls will be handled with great care.


Start small & grow as you need to

Start with as many users (lines or extensions) as you need, and add more instantly whenever you need to.  You also have the freedom to choose your contract length, starting from just a 30-day commitment.

Phone numbers for all UK areas

We have telephone numbers for all UK areas, so you can choose whichever number you like.  One key feature that a lot of charities take advantage of, is that you can choose a number for any area even if you are not physically based there – so you could for example be setting up your charity from your home office in Birmingham, but you could add a London 0207/0208 number to your system, giving your charity a presence anywhere in the UK

Alternatively, you can choose a local rate 033, national 084 or even a 0800 freephone, and of course, if you have a number you wish to keep you can move an existing number to us.

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

A rock-solid VoIP telephone service, backed-up with

Vivi Care

We’ve got your back. Free handset purchase and upgrade options, lifetime handset warranty, 24/7 customer support, 48 hour repair or replacement guarantee.

Vivi Care

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring


Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Vivi customer reviews

What our customers say...

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring