Surgery Phone Systems
Our team of VoIP experts are dedicated to designing and implementing a surgery phone system that will improve the overall efficiency of your surgery and reduce your communication costs.
Our phone systems offer the scalability of adding new phones to the system as and when you need to, as a result, your surgery phone system will expand and evolve in tune with your practice.
Our phone systems are cloud-based so you don’t have to worry about having multiple BT lines to be able to make and receive lots of calls at the same time. You will be able to handle multiple simultaneous calls all through your new Vivi VoIP phone system.
No expensive on-site hardware – just phones!
Having a cloud-based phone system means that you won’t have any expensive servers or other equipment to maintain. You just need phones and a VoIP enabled router.
Simple to update or make changes
When you need to make a change to your surgery phone system you will be able to make instant changes via your online system manager. Our friendly customer care team are also on hand anytime to help you to make any changes you need – no cost involved.
Fully managed service
We understand that Practice Managers already have a heavy workload, which is why Vivi will provide you with a single point of contact when you create your account with us. You can also rest assured that you will be in good hands with our Vivi Care package
Inbound Call Management
Our phone systems are packed full of features that create efficient ways of handling incoming patient calls. You will be able to provide options for patients to choose from to filter calls into correct departments, provide call queuing (first in first out methodology) and you can also add messages which can be played whilst calls are connected to give patients information about the surgery or health notices whilst waiting in the queue.
Time-based call routing also means that calls will be handled differently depending on the time of day or day that the inbound calls are received. This gives you options to provide callers with out-of-hours healthcare information.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.