VoIP Telephone Systems supplier for Telford
Looking for a VoIP Telephone System provider in Telford? Vivi can help, we provide UK businesses with completely bespoke, simple to use, and feature-rich VoIP Phone System. Regardless of the size of your business, you can get a new system up and running within a few days, all backed by our 24/7 support team, excellent talk plan packages and access to our online system management giving you powerful call control and productivity tools whenever you need them.
We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service. Every one of our VoIP Telephone Systems has been created after fully consulting with our client to ensure that the system fits their needs perfectly, whilst being flexible enough to adapt and grow with their business.
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play VoIP Telephone Systems
When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your VoIP Telephone System bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.
Seamless remote working
Our VoIP Telephone Systems enable you and your team to work from home, or any other remote location using their broadband, Wifi or 4G network. Whether your team member is working from the business address in Telford, or from home, calls will be distributed by your VoIP System as normal, with the ability to access voicemails and make and transfer calls just like you would do if you were all working from the same location.
Included VoIP Telephone System features
Our enterprise-level VoIP Phone System features are included as standard. You can have as many users as you need (no restrictions) and choose exactly the features that fit your business. You can route calls depending on the day and time of day, greet your inbound callers with a bespoke message to introduce your business, and also allow customers to select options or departments to choose from.
Out of hours, you can choose to perhaps filter your VoIP Telephone System calls to an emergency line, or straight to voicemail, which can be emailed to you allowing you to listen to messages wherever you are. The call queuing/stacking system ensures that callers will never hit an engaged tone and the follow-me service allows your incoming calls to reach you on your desk phone, mobile app or as a call forward to an external number.
Discover powerful VoIP features with vivi
Auto-attendant menu system
Music on hold
Live call stats
Time-based call routing
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Inbound caller ID
Temporary close service
Follow me services
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Fax to email
Reverse caller ID
Online Customer Portal
The online customer portal is the management system for your new VoIP Telephone System. It provides you with instant 24/7 access to manage your VoIP System call flows, set opening hours, set temporarily closed periods for bank holidays, view live call statistics, view and download invoices, plus much more!
Vivi has VoIP Telephone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don't have to worry about topping a prepaid account.
We own and operate our own VoIP Phone System network, and do not resell someone else's product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi VoIP Telephone System.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Telephone System even cheaper.
Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi VoIP Telephone System if you need assistance, and lays out our customer service commitments.
Vivi Care encapsulates our customer service delivery and handset warranty to our customers.
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Business telephone numbers
We have porting agreements with all major UK networks, meaning we can organise the movement of your telephone number from your current provider, to us. Porting a number to us is free, and usually takes around 7-10 days to complete.
If you are looking for new numbers, we have plenty available provided to us directly from Ofcom. Our virtual phone numbers work in the exact same way as standard numbers, but a huge difference is that you don't have to be physically located in an area to get that STD code, meaning you are not restricted to numbers from Telford.
You can have as many numbers as you like, and they cost just £3 per month, we also have a fantastic selection of memorable numbers available, so if you are looking for something special, just let us know.
Telephone System Number options
- VoIP Telephone System 0800 freephone numbers
- VoIP Telephone System 033 local rate numbers
- 0843 National rate numbers for VoIP Telephone Systems
- Telford local numbers
- VoIP Telephone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Telephone System