VoIP Telephone System provider for Middlesbrough

An easy-to-use phone system, allowing for flexible working options, increased functionality and huge cost savings

Vivi cloud communications

Middlesbrough VoIP Telephone Systems

Vivi has been providing VoIP Systems in Middlesbrough and the rest of the UK since 2008. We pride ourselves on our exceptional customer service, delivering high-quality phone systems at low costs. We make the process of adopting VoIP simple, secure and affordable, regardless of the size of your business.

Vivi VOIP phone
Vivi Care

We’ve been building systems since 2008. Our tight-knit highly trained team will fully consult with you regarding your VoIP Telephone System requirements and setup options to make sure you get the most perfect phone system for your business.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Plug and play VoIP Telephone Systems

When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your VoIP Telephone System bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.

vivi VOIP frequently asked questions

Work from home

Work from home

Recent times have highlighted the absolute need for flexible working options, allowing staff to connect to a VoIP Telephone System remotely is a huge consideration for all businesses. Your new VoIP Telephone System from vivi will allow your staff to answer, receive calls and transfer calls as if they were all working from your normal business Middlesbrough location.

VoIP Telephone System features

A vivi VoIP Telephone System is packed full of fantastic phone system features that you are free to make use of at any time. How your Telephone System fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.

You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.

Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message - allowing you to listen to them wherever you are.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Online System Manager

The online system manager is at the heart of the VoIP Telephone System, controlling every aspect of your Telephone System from adjusting your opening hours, changing your call routing, to viewing you live call statistics and billing information.

Vivi's control panel
vivi Value for money

Talk Plans

We have a great selection of VoIP Telephone System talk plans to choose from, starting from just £6 per user per month. Plus, our majority of plans also include a bundle of minutes to use for outbound calls plus free or subsidised handsets.

Due to the fact that we own and operate our own VoIP System network, we can keep our prices low whilst maintaining our excellent customer care. All support and maintenance are free, meaning that getting your new VoIP Telephone System is probably much cheaper than you think.

Speak to one of our team members today to get a free no-obligation VoIP Telephone System quote

Vivi customer reviews

What our customers say...

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

Vivi Care

Don’t worry, we've got you covered

Our VoIP Telephone System support team is available 24 hours a day, 7 days a week at no additional cost, plus you will have your own account manager who you will be able to speak with during normal working hours.

We cover your handsets for the life of your contract under our 48-hour repair or replace guarantee, so if your handset ever develops a fault you can rest assured that a replacement will be sent out quickly, free of charge.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Business telephone numbers

We have porting agreements with all major UK networks, meaning we can organise the movement of your telephone number from your current provider, to us. Porting a number to us is free, and usually takes around 7-10 days to complete.

If you are looking for new numbers, we have plenty available provided to us directly from Ofcom. Our virtual phone numbers work in the exact same way as standard numbers, but a huge difference is that you don't have to be physically located in an area to get that STD code, meaning you are not restricted to numbers from Middlesbrough.

You can have as many numbers as you like, and they cost just £3 per month, we also have a fantastic selection of memorable numbers available, so if you are looking for something special, just let us know.

Vivi built and based in the UK
vivi VOIP Products

VoIP System Number options

  • VoIP Telephone System 0800 freephone numbers
  • VoIP Telephone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Telephone Systems
  • Middlesbrough local numbers
  • VoIP Telephone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Telephone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start