VoIP Telephone Systems
Smart, high-quality VoIP Phone Systems for businesses based in Lerwick and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable - for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
Our tight-knit highly trained team will fully consult with you regarding your requirements and setup options for your new VoIP Telephone System to make sure you get the most perfect phone system for your business.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play set-up
Our smart, high-quality VoIP Telephone Systems are pre-configured to your exact requirements prior to dispatch. This means you don’t have to be a technical whizz to get the VoIP Telephone System set up. When the extensions/handsets arrive with you, you just need to plug them in and they will pick up all of the settings from the cloud and will be ready to make and receive calls almost instantly.
Work anywhere with your new VoIP Telephone System
Stay connected to your business, even whilst working remotely. Your new Telephone System can be accessed anywhere with a stable internet connection, so you will be able to make, receive and transfer calls regardless of your location - you will no longer be tied to your desk in Lerwick.
VoIP Telephone System features
A vivi VoIP Telephone System is packed full of fantastic phone system features that you are free to make use of at any time. How your Telephone System fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.
You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.
Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message - allowing you to listen to them wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Online Customer Portal
The online customer portal is the management system for your new VoIP Telephone System. It provides you with instant 24/7 access to manage your VoIP System call flows, set opening hours, set temporarily closed periods for bank holidays, view live call statistics, view and download invoices, plus much more!
Pricing
Vivi has VoIP Telephone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don't have to worry about topping a prepaid account.
We own and operate our own VoIP System network, and do not resell someone else's product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi VoIP Telephone System.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Telephone System even cheaper.
Don't worry, we’ve got you covered
Vivi care ensures that your business communications are highly available. It’s a unique service plan that defines how we look after you and your VoIP Telephone System and lays out our customer service commitments.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Numbering options
If your business is already established, then you can move your existing Lerwick telephone number to us, free of charge. Just speak to our friendly team and we can let you know what details we need. Number porting usually takes around 7-10 days and we will handle everything from start to finish.
If you are a new business, or if your Lerwick based business is looking to expand into other geographic areas, you can choose a new number for any UK area. The beauty of a virtual phone number is that you can have a number with any area code expanding your customer base outside of Lerwick.
Telephone System Number options
- VoIP Telephone System 0800 freephone numbers
- VoIP Telephone System 033 local rate numbers
- 0843 National rate numbers for VoIP Telephone Systems
- Lerwick local numbers
- VoIP Telephone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Telephone System
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.