Ellesmere VoIP Telephone Systems

Our powerful VoIP Telephone Systems are simple to use, reliable and affordable for all business sizes

Vivi cloud communications

VoIP Telephone System in Ellesmere

Getting a VoIP System for your business in Ellesmere couldn’t be simpler. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. Our speciality is to ensure that businesses get the perfect phone system for them, making the process of adopting VoIP uncomplicated, secure and affordable.

Vivi VOIP phone
Vivi Care

Our tight-knit, highly-trained team will work closely with you to deliver you a VoIP Telephone System that is a perfect fit and customised for you and your business. You can make changes to the setup, add additional users and bump up your talk plan whenever you need to giving you a flexible phone system which can grow with your business

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Handheld service

Once you're ready to purchase your new vivi VoIP Telephone System, we handle everything from start to finish. You don't have to worry about any complicated setup or expensive installation, your Telephone Systems extensions will be set up to your exact requirements and pre-configured prior to delivery, so all you need to do is plug them into your internet-enabled network and you will be ready to make and receive calls from your new VoIP Telephone System within a few minutes - no technical knowledge required.

vivi VOIP frequently asked questions

Seamless remote working

Work from home

Our VoIP Telephone Systems enable you and your team to work from home, or any other remote location using their broadband, Wifi or 4G network. Whether your team member is working from the business address in Ellesmere, or from home, calls will be distributed by your VoIP System as normal, with the ability to access voicemails and make and transfer calls just like you would do if you were all working from the same location.

VoIP Telephone System Features

Our VoIP Telephone Systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your VoIP Telephone System professionally, at any time of the day.

With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Web-based Customer Portal

The web-based customer portal gives you 24/7 access to an essential range of enterprise-level products and services designed to simplify the running of your VoIP Telephone System. It gives you access to powerful Telephone System tools such as real-time call statistics and billing information.

Vivi's control panel
vivi Value for money

VoIP Telephone System Talk Plans and Pricing

A new VoIP Phone System probably costs much less than you think. Due to our plug and play service, there are no hefty VoIP Telephone System installation charges to account for, plus ongoing support and maintenance are included.

You get to choose the best talk plan to suit your business needs, ranging from low-cost monthly plans right through to plans which include unlimited outbound minutes to cover all of your calls to all UK destinations.

What’s more, most of our VoIP Telephone System plans have options to include either free handsets or a great monthly discount if you choose to bring your own devices or select softphones.

Speak to us today to find out how much a new vivi VoIP Phone System would cost.

Vivi customer reviews

What our customers say...

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

Vivi Care

Don't worry, we’ve got you covered

Vivi care ensures that your business communications are highly available. It’s a unique service plan that defines how we look after you and your VoIP Telephone System and lays out our customer service commitments.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Telephone numbers

If you're starting a new business, we can provide you with your perfect phone number. You can choose from a huge selection of numbers for any UK area code and not be restricted to a Ellesmere STD code. You can have as many telephone numbers as you wish, and they cost just £3 per month for a standard number.

We also have a great selection of memorable numbers, 033 local rate, 083 national rate and 0800 freephone numbers - just chat to one of our team members today and we will help you to find your perfect number.

Alternatively, you can also move an existing number to us. We have agreements in place with all major Uk providers, and not only is it free to port a number to us, but we also take care of the whole process, from start to finish.

Vivi built and based in the UK
vivi VOIP Products

VoIP System Number options

  • VoIP Telephone System 0800 freephone numbers
  • VoIP Telephone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Telephone Systems
  • Ellesmere local numbers
  • VoIP Telephone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Telephone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start