VoIP Telephone System Derby

Feature-rich phone systems to enable business continuity and improve productivity, start your 30-day free trial today

Vivi cloud communications

Derby VoIP Telephone Systems

Vivi has been providing VoIP Systems in Derby and the rest of the UK since 2008. We pride ourselves on our exceptional customer service, delivering high-quality phone systems at low costs. We make the process of adopting VoIP simple, secure and affordable, regardless of the size of your business.

Vivi VOIP phone
Vivi Care

Our tight-knit, highly-trained team will work closely with you to deliver you a VoIP Telephone System that is a perfect fit and customised for you and your business. You can make changes to the setup, add additional users and bump up your talk plan whenever you need to giving you a flexible phone system which can grow with your business

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Handheld service

When you're ready to order the new vivi VoIP Telephone System you don't need to worry about the setup or installation. Our VoIP Telephone Systems are designed to be plug and play, so they will be completely pre-configured prior to dispatch, allowing you to plug them in and you will be ready to make and receive calls on your new VoIP Phone System straight away. Our team will contact you to make sure everything is working perfectly and whenever you need to make any changes to your system, we are just a phone call away.

vivi VOIP frequently asked questions

Work anywhere!

Work from home

One of the biggest reasons businesses make the move to a VoIP Telephone System is that you can work almost anywhere - all you need is a stable internet connection. You could work from your office, home office, or even on the go via your mobile phone answering, making and transferring calls via your new VoIP Telephone System.

VoIP Telephone System features

A vivi VoIP Telephone System is packed full of fantastic phone system features that you are free to make use of at any time. How your VoIP System fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.

You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.

Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message - allowing you to listen to them wherever you are.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Online System Manager

The online system manager is at the heart of the VoIP Telephone System, controlling every aspect of your VoIP System from adjusting your opening hours, changing your call routing, to viewing you live call statistics and billing information.

Vivi's control panel
vivi Value for money

VoIP Telephone System Pricing

Vivi has a selection of great monthly talk plans, most of which include a fantastic package of free and included minutes to call anywhere in the UK. Whether you're looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered.

Your new VoIP System will have no charges for ongoing support or maintenance, as the VoIP Telephone System is preconfigured before dispatch, which means it's a plug-and-play service without the need for expensive on-site installation.

Speak to us today to find out how much a new vivi VoIP System would cost.

Vivi customer reviews

What our customers say...

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

Vivi Care

Don’t worry, we've got you covered

Our VoIP Telephone System support team is available 24 hours a day, 7 days a week at no additional cost, plus you will have your own account manager who you will be able to speak with during normal working hours.

We cover your handsets for the life of your contract under our 48-hour repair or replace guarantee, so if your handset ever develops a fault you can rest assured that a replacement will be sent out quickly, free of charge.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

VoIP Telephone System telephone numbers

If you are moving to us from another provider, we understand that you will already have number/s that you need to keep hold of. Vivi makes this process extremely simple, just let one of our team members know and we will take care of the whole process from start to finish, usually taking around 7-10 days to complete.

If it's a new number that you're looking for, then we have a huge selection of numbers allocated to us directly from Ofcom. You can choose a number for any UK area (you won't be restricted to a Derby area code) and you can have as many as you need. We also have local rate (033), national rate (084) and freephone (0800) numbers, and also a fantastic range of memorable available for you to choose from.

Vivi built and based in the UK
vivi VOIP Products

VoIP System Number options

  • VoIP Telephone System 0800 freephone numbers
  • VoIP Telephone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Telephone Systems
  • Derby local numbers
  • VoIP Telephone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Telephone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start