West Malling VoIP Business Phone Systems
Looking for a VoIP Business System provider in West Malling? Discover a smarter way to run your business communications, with a powerful, reliable and customisable phone system from Vivi. We have the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.
We know our stuff
We’ve been building systems since 2008. Our tight-knit highly trained team will fully consult with you regarding your VoIP Business Phone System requirements and setup options to make sure you get the most perfect phone system for your business.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
When you’re ready to order the new vivi VoIP Business Phone System you don’t need to worry about the setup or installation. Our VoIP Business Phone Systems are designed to be plug and play, so they will be completely pre-configured prior to dispatch, allowing you to plug them in and you will be ready to make and receive calls on your new Business Phone Service straight away. Our team will contact you to make sure everything is working perfectly and whenever you need to make any changes to your system, we are just a phone call away.
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Work from home
Recent times have highlighted the absolute need for flexible working options, allowing staff to connect to a VoIP Business Phone System remotely is a huge consideration for all businesses. Your new VoIP Business Phone System from vivi will allow your staff to answer, receive calls and transfer calls as if they were all working from your normal business West Malling location.
VoIP Business Phone System Customer Portal
Our simple to use online customer portal provides access to an essential range of enterprise-level products and services designed to simplify the running of your VoIP Business Phone System. It gives you full control of your VoIP Business Phone System including access to powerful tools such as real-time call statistics and billing information.
Vivi has VoIP Business Phone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don’t have to worry about topping a prepaid account.
We own and operate our own VoIP Phone System network, and do not resell someone else’s product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi VoIP Business Phone System.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Business Phone System even cheaper.
Vivi Care plan
We know that business continuity is vital, that’s why we created our vivi care plan. It’s a unique service that ensures that your new VoIP Business Phone System is covered if a handset ever breaks, and defines how we look after you, both in and outside of normal working hours.
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Our powerful VoIP Phone System features will enhance your business and give you the tools to communicate better. Features such as the auto-attendant menu system can be fully customised and you can plan out your call routing options to make sure calls are successfully dealt with by the staff member or team.
The majority of the VoIP Business Phone System features come as standard and will really give your business the professional edge it deserves. You will be able to control what happens to your calls both in and out of hours, allowing for every call to be handled professionally, at any time of day or week.
Discover powerful VoIP features with vivi
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Send calls to another extension, or external landline or mobile number
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Easily place calls on hold
Transfer calls to other extensions, regardless of their location
Hold conference calls with your colleagues or clients
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
VoIP Business Phone System telephone numbers
Need to keep your existing telephone number? No problem, we have porting agreements with all major UK telecommunication providers and moving your number to us is free! Just let us know the number you wish to port and we will handle the full process, from start to finish.
If it’s a new number that you are looking for then we can help with that too. We have area codes for all UK destinations including West Malling, and you can choose any of them – you won’t be restricted to choosing one with your area code.
We also have a fantastic range of local rate (033), national (083) and freephone (0800) numbers available. If you are looking for something special, we also have a great range of memorable numbers available – just ask one of our team members for more information.
VoIP Telephony System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- West Malling local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
There are a few different types of devices you can use with your new VoIP Business Phone System, softphones, hard phones or vivi VoIP sim cards.
Software-based phones (softphones) can be installed directly onto a computer, laptop, tablet or mobile device. They allow for instant connection to your phone system and make for an extremely cost-effective setup with no expenditure on hardware.
We have a huge selection of hard phones from the leading brands, including Grandstream, Gigaset and Fanvil. With devices ranging from cordless, top of the range touchscreens, right down to basic desktop phones – just speak to us today and we can advise on the best fit for your business.