A VoIP Business Phone Systems for your West Bromwich based business
Getting a VoIP Business System for your business in West Bromwich couldn’t be easier. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. We are the experts in helping businesses to get the perfect phone system for them, making the process uncomplicated, secure and affordable.
The VoIP Experts
We really know our stuff, we’ve been providing VoIP Business Phone Systems to businesses since 2008 and have perfected the art of building a system which is perfect for our users. Our team will fully consult with you regarding your phone system needs and build your perfect system customised to your business
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Free Fanvil X7
When you choose an Unlimited Talk Plan*

FREE GXP 2135
When you choose Talk More Talk Plan*

FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
A KEWORD with no technical knowledge required!
Unlike other VoIP Business Phone System providers, we don’t expect you to set everything up yourself. We pride ourselves on our handheld service, and we will pre-configure everything prior to dispatch, meaning that all you need to do after delivery is plug the phones in. Our friendly team will call you on delivery day to make sure everything is working as expected and you will usually be ready to make and receive calls on your new Business Phone Service within a few minutes!
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Work anywhere!
One of the biggest reasons businesses make the move to a VoIP Business Phone System is that you can work almost anywhere – all you need is a stable internet connection. You could work from your office, home office, or even on the go via your mobile phone answering, making and transferring calls via your new VoIP Business Phone System.
VoIP Business Phone System Customer Portal
Our simple to use online customer portal provides access to an essential range of enterprise-level products and services designed to simplify the running of your VoIP Business Phone System. It gives you full control of your VoIP Business Phone System including access to powerful tools such as real-time call statistics and billing information.
VoIP Business Phone System Pricing
Vivi have pricing options to suit all requirements, with low-cost talk plans where you pay for what you use, right through to VoIP Business System plans which include unlimited outbound calls and free handsets, you will always find the right plan to fit your business.
Vivi is not a reseller of someone else’s product, we own and operate our own VoIP Business Phone System network meaning we can keep our costs low and our service levels high.
Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!
Speak to us today to find out how much a new vivi VoIP Business Phone System would cost.
Vivi Care
Vivi care is our unique VoIP Business Phone System service plan and includes lifetime handset warranty, 48-hour repair or replace guarantee, free 24/7 customer support, free purchase and upgrade options and quarterly customer service calls.
Fantastic features included as standard
Vivi includes a whole host of enterprise-level VoIP Business Phone System features included with no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, you can set your own advanced time-based call routing and have as many ring/hunt groups as you need.
VoIP Business System features such as the music on hold will give your business that professional image it deserves, and when you can’t get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
Numbers
Whether you are looking for a new telephone number, or if you are wanting to keep hold of your existing number – vivi can help. We have a huge selection of numbers allocated to us directly from Ofcom, and we have porting agreements with all major UK telecommunication providers.
Having a virtual phone number means that you can pick a number from any UK location, you don’t have to be limited to a West Bromwich area code. This gives you a huge marketing advantage, allowing your business to expand into other “local” areas.
We make moving your existing to us as simple and seamless as possible, just chat to one of our team members today and we will handle the full process from start to finish (which usually takes around 7-10 days)
VoIP Business System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- West Bromwich local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
VoIP Devices
VoIP Devices can be software or hardware-based. Hard phones look very similar to traditional analogue/landline phones, however, they are developed to work via an internet connection. Vivi has a great selection of VoIP handsets, from the very basic phone models, offering calling, transferring and conferencing, right through to more sophisticated models with touchscreens and support for 20+ accounts.
If you are moving to us from another supplier and don’t want to purchase more VoIP phones, then in most cases we can reprogram handsets to work on our VoIP Business Phone System network – just speak to one of our team members and we can confirm compatibility for you.
If your looking for a software solution, then we can also help you to set up a softphone on a computer, tablet or smartphone device – these behave very similarly to a hard phone and they offer instant extension deployment with little to no cost outlay.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.