West Bedlington VoIP Business Phone Systems
Vivi has been providing VoIP Business Systems in West Bedlington and the rest of the UK since 2008. We pride ourselves on our exceptional customer service, delivering high-quality phone systems at low costs. We make the process of adopting VoIP simple, secure and affordable, regardless of the size of your business.
We really know our stuff
Our tight-knit, highly-trained team has been delivering VoIP Business Phone Systems to businesses since 2008. We pride ourselves on creating, bespoke solutions for our customers and will always ensure the phone system is a perfect fit, whilst also being flexible enough to adapt to growing businesses.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
We are with you every step of the way
After purchasing a vivi VoIP Business Phone System, we will pre-configure your extensions, call routing, and customisation prior to dispatch, so you don’t have to worry about having to set anything up yourself, in fact, you won’t need any technical know-how to get your new KEWORD up and running, we take care of it for you. Your VoIP Telephony System will be completely pre-configured before being handed over to you, meaning you simply have to plug handsets in when they arrive and you will be ready to make and receive calls within a matter of minutes.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
A VoIP Business Phone System that allows you to work anywhere
One of the biggest benefits of a VoIP Business Phone System is that you can work almost anywhere – all you will need is an internet connection. Your business might be based in West Bedlington, but you will be able to make and receive calls from your VoIP Business System regardless of your physical location, perfect for remote working. You could work from your office, home office, or even on the go via your mobile phone.
Online Customer Portal
The online customer portal is the management system for your new VoIP Business Phone System. It provides you with instant 24/7 access to manage your VoIP Telephony System call flows, set opening hours, set temporarily closed periods for bank holidays, view live call statistics, view and download invoices, plus much more!
VoIP Business Phone System Talk Plans and Pricing
A new Business Phone Service probably costs much less than you think. Due to our plug and play service, there are no hefty KEWORD installation charges to account for, plus ongoing support and maintenance are included.
You get to choose the best talk plan to suit your business needs, ranging from low-cost monthly plans right through to plans which include unlimited outbound minutes to cover all of your calls to all UK destinations.
What’s more, most of our VoIP Business Phone System plans have options to include either free handsets or a great monthly discount if you choose to bring your own devices or select softphones.
Speak to us today to find out how much a new vivi Business Phone Service would cost.
Vivi Care plan
Don’t worry, we’ve got you covered! Our high-quality VoIP Business Phone Systems are backed up by our expert support and lifetime guarantee.
Vivi care is a unique service plan that defines how we look after you and lays out our customer service commitments
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Included VoIP Business Phone System features
Our enterprise-level VoIP Business System features are included as standard. You can have as many users as you need (no restrictions) and choose exactly the features that fit your business. You can route calls depending on the day and time of day, greet your inbound callers with a bespoke message to introduce your business, and also allow customers to select options or departments to choose from.
Out of hours, you can choose to perhaps filter your VoIP Business Phone System calls to an emergency line, or straight to voicemail, which can be emailed to you allowing you to listen to messages wherever you are. The call queuing/stacking system ensures that callers will never hit an engaged tone and the follow-me service allows your incoming calls to reach you on your desk phone, mobile app or as a call forward to an external number.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
VoIP Business Phone System telephone numbers
Need to keep your existing telephone number? No problem, we have porting agreements with all major UK telecommunication providers and moving your number to us is free! Just let us know the number you wish to port and we will handle the full process, from start to finish.
If it’s a new number that you are looking for then we can help with that too. We have area codes for all UK destinations including West Bedlington, and you can choose any of them – you won’t be restricted to choosing one with your area code.
We also have a fantastic range of local rate (033), national (083) and freephone (0800) numbers available. If you are looking for something special, we also have a great range of memorable numbers available – just ask one of our team members for more information.
VoIP Business System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- West Bedlington local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
VoIP Phones
We have a fantastic selection of VoIP Business Phone System handsets available to choose from, including basic models and cordless phones, right through to more sophisticated models which have touchscreens and support for hundreds of speed dials. Hard VoIP devices are very popular as it gives the user a familiar experience as they are very similar to traditional-style phones.
For users that are looking for instant deployment, with no need for additional hardware or expense, then softphones are also an increasingly popular choice. A softphone can be quickly installed onto a computer, laptop, tablet or even on a mobile phone device and offer similar functionality to a physical phone.
Also, if you have VoIP hardware that you have used before, then just speak to one of our team and we can let you know whether these can be re-used and programmed to work on our VoIP Telephony System network. Most models of Grandtream, Yealink, Fanvil, Snom and Polycom will be compatible.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
