Surbiton VoIP Business Phone Systems
Looking for a VoIP Phone System provider in Surbiton? Discover a smarter way to run your business communications, with a powerful, reliable and customisable phone system from Vivi. We have the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.
The VoIP Business Phone System experts
We’ve been providing phone systems to UK businesses since 2008, we have a tight-knit, highly trained team who will fully consult with you regarding your phone system needs and build your perfect system, customised to your business
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
Plug and play VoIP Business Phone System
Vivi allows you to do what you do best – manage your business and not have to worry about your new VoIP Business Phone System. We will handle the complete set-up of your VoIP Business Phone System and your extensions, pre-configuring them to your exact requirements prior to delivery. This means that all you have to do is connect them to your internet-enabled network and they will automatically download settings from the cloud and will be ready to use within a few minutes, no technical knowledge is required!
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Work anywhere with your new VoIP Business Phone System
Stay connected to your business, even whilst working remotely. Your new VoIP Business System can be accessed anywhere with a stable internet connection, so you will be able to make, receive and transfer calls regardless of your location – you will no longer be tied to your desk in Surbiton.
At the heart of your VoIP Business Phone System is your online web portal, this allows for complete management of your VoIP Telephony System in real-time. View live call statistics and billing information, plus have access to remote handset management and call flows.
Vivi has VoIP Business Phone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don’t have to worry about topping a prepaid account.
We own and operate our own VoIP Business System network, and do not resell someone else’s product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi VoIP Business Phone System.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Business Phone System even cheaper.
Don’t worry, we’ve got you covered
Vivi care ensures that your business communications are highly available. It’s a unique service plan that defines how we look after you and your VoIP Business Phone System and lays out our customer service commitments.
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
VoIP Business Phone System features
Our powerful VoIP Phone System features will enhance your business and help to create a professional edge your business deserves.
Guide your incoming callers through to the right person or team of people using a personalised auto attendant system. Ensure all of your VoIP Business Phone System calls are handled correctly out of hours by having advanced time-based routing and having your voicemail sent directly to you as an audio file email attachment.
Our call stacking/queuing ensures that calls are stacked and handed to you from the cloud, ensuring that callers will never hit an engaged tone.
You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods
Discover powerful VoIP features with vivi
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Send calls to another extension, or external landline or mobile number
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Easily place calls on hold
Transfer calls to other extensions, regardless of their location
Hold conference calls with your colleagues or clients
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
VoIP Business Phone System telephone numbers
If you are moving to us from another provider, we understand that you will already have number/s that you need to keep hold of. Vivi makes this process extremely simple, just let one of our team members know and we will take care of the whole process from start to finish, usually taking around 7-10 days to complete.
If it’s a new number that you’re looking for, then we have a huge selection of numbers allocated to us directly from Ofcom. You can choose a number for any UK area (you won’t be restricted to a Surbiton area code) and you can have as many as you need. We also have local rate (033), national rate (084) and freephone (0800) numbers, and also a fantastic range of memorable available for you to choose from.
VoIP Telephony System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Surbiton local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
VoIP Devices can be software or hardware-based. Hard phones look very similar to traditional analogue/landline phones, however, they are developed to work via an internet connection. Vivi has a great selection of VoIP handsets, from the very basic phone models, offering calling, transferring and conferencing, right through to more sophisticated models with touchscreens and support for 20+ accounts.
If you are moving to us from another supplier and don’t want to purchase more VoIP phones, then in most cases we can reprogram handsets to work on our VoIP Business Phone System network – just speak to one of our team members and we can confirm compatibility for you.
If your looking for a software solution, then we can also help you to set up a softphone on a computer, tablet or smartphone device – these behave very similarly to a hard phone and they offer instant extension deployment with little to no cost outlay.