VoIP Business Phone System provider for Skelton in Cleveland

A powerful, reliable VoIP System with hassle-free setup, fantastic customer care and monthly DD billing, start your 30-day free trial today

Vivi cloud communications

A VoIP Business Phone System for business based in Skelton in Cleveland

Vivi is a Business Phone Service provider for businesses based in Skelton in Cleveland. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.

We know our stuff

We’ve been building systems since 2008. Our tight-knit highly trained team will fully consult with you regarding your VoIP Business Phone System requirements and setup options to make sure you get the most perfect phone system for your business.

Vivi VOIP phone

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

x7_free
Free Fanvil X7

When you choose an Unlimited Talk Plan*

free_2135
FREE GXP 2135

When you choose Talk More Talk Plan*

free_1630
FREE GXP 1630

When you choose Talk Lite Plan*

Vivi cost savings

20% off every Plan

when you bring your own device or opt to use softphones**

 

*Offer based on 36-month contract.  **Does not include any 30-day contract plans

Plug and play VoIP Business Phone System

Vivi allows you to do what you do best – manage your business and not have to worry about your new VoIP Business Phone System. We will handle the complete set-up of your VoIP Business Phone System and your extensions, pre-configuring them to your exact requirements prior to delivery. This means that all you have to do is connect them to your internet-enabled network and they will automatically download settings from the cloud and will be ready to use within a few minutes, no technical knowledge is required!

vivi VOIP Phone Features
Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Work from home

A VoIP Business Phone System that allows you to work anywhere

One of the biggest benefits of a VoIP Business Phone System is that you can work almost anywhere – all you will need is an internet connection. Your business might be based in Skelton in Cleveland, but you will be able to make and receive calls from your VoIP Phone System regardless of your physical location, perfect for remote working. You could work from your office, home office, or even on the go via your mobile phone.

Customer Control Panel

The Online Customer control panel the management system for your new VoIP Business Phone System. It allows you to make instant changes to your VoIP Business Phone System, plus have access to detailed activity reports, live billing information, live call statistics plus much more.

 

Vivi's control panel

How much does a VoIP Business Phone System cost?

Not only do VoIP Telephony Systems provide better communication, but they are also much cheaper than traditional phone systems, utilising your existing internet connection instead of installing and paying for separate lines.

Most of our KEWORD talk plan packages include a bundle of free minutes, including an option for unlimited outbound calls to UK landlines and mobiles. We also have plans which include free handsets, so getting a new VoIP Business Phone System is probably much cheaper than you think.

With support and maintenance included, you also don’t pay for any expensive onsite installation as everything we send to you will be plug and play.

Speak to us today to get a free no-obligation VoIP Telephony System quote.

vivi Value for money
Vivi Care

Our promise to you

We have a unique service plan to cover your new vivi VoIP Business Phone System. Business continuity is top of our priority and so if you ever have a problem with your Business Phone Service, then you can feel safe in the knowledge that it will be covered by our 48-hour repair or replace lifetime guarantee. Our VoIP Business Phone System support helpline is also open 24 hours a day 7 days a week, so if you ever need any emergency assistance you know that we are only a phone call away. Not only that, we will allocate you your own account manager upon sign up and they will check in throughout the year to make sure you are happy with your system set-up.

Fantastic features included as standard

Vivi includes a whole host of enterprise-level VoIP Business Phone System features included with no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, you can set your own advanced time-based call routing and have as many ring/hunt groups as you need.

VoIP Telephony System features such as the music on hold will give your business that professional image it deserves, and when you can’t get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.

vivi VOIP frequently asked questions

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

A phone system that grows with you, add extra users at any time

Auto Attendant

Auto-attendant menu system

Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”

Personalised Announcements

Personalised announcements

Greet your callers with personalised messages

Music on Hold

Music on hold

Play music to callers when placed on hold

Live Billing

Live billing

Stay in control of your spending with a live view of monthly use, per extension

Live Stats

Live call stats

View live call statistics anytime you need to

Time-based Call Routing

Time-based call routing

Route calls depending on the day and time of day, perfect for out of hours services

Ring Groups

Ring/hunt groups

Distribute incoming calls to individual or groups of users

Voicemail to Email

Voicemail to email

Have your voicemails emailed directly to you as an audio file

System Manager

Online system manager

View live call and billing information, download and pay for invoices, plus make instant phone system changes

Free Support

Free 24/7 support

Our support team are available whenever you need it, anytime of the day

Click to Call

Click to call

Instantly click to call any number displayed on your chrome browser

Call Queueing

Call stacking/queuing

Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud

Call Forwarding

Call forwarding

Send calls to another extension, or external landline or mobile number

Call Whisper

Call whisper

Detect which service the caller is looking for, or use to differentiate between separate companies.

Caller ID

Inbound caller ID

View caller ID/telephone number of the inbound caller

Call Hold

Call hold

Easily place calls on hold

Call Transfer

Call transfer

Transfer calls to other extensions, regardless of their location

Call Conferencing

Call conferencing

Hold conference calls with your colleagues or clients

Call Divert

Call divert

Divert calls to another extension, or external landline or mobile number

Temporary Close

Temporary close service

Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods

Follow Me

Follow me services

Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone

Call Barring

Call barring

Block any inbound or outbound calls

Remote Call Pickup

Remote call pick-up & takeover

Pick up and/or takeover calls made to other extensions by intercepting the call

Remote Call Monitoring

Remote call monitoring

Listen in to a live call on another extension, perfect for staff training

Phonebook

Unified phone book

All users can have access to a centralised list of contacts

Music on Hold with Announcements

Custom music on hold with announcements

Play announcements with or without background music to callers placed on hold

Call Recording

Call recording

Record all incoming and outgoing calls per extension

Fax to Email

Fax to email

Send incoming faxes directly to an email address

Group ID

Group ID

Group ID works on your phone's screen showing the name of the group, department or company your caller selected

Telephone numbers

If you’re starting a new business, we can provide you with your perfect phone number. You can choose from a huge selection of numbers for any UK area code and not be restricted to a Skelton in Cleveland STD code. You can have as many telephone numbers as you wish, and they cost just £3 per month for a standard number.

We also have a great selection of memorable numbers, 033 local rate, 083 national rate and 0800 freephone numbers – just chat to one of our team members today and we will help you to find your perfect number.

Alternatively, you can also move an existing number to us. We have agreements in place with all major Uk providers, and not only is it free to port a number to us, but we also take care of the whole process, from start to finish.

VoIP Telephony System Number options
  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Skelton in Cleveland local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

VoIP Devices

Whether you need phones on desks, mobile phone app or VoIP sim cards, we’ve got you covered. We have a great selection of desktop phones and cordless phones to choose from, most of which we can offer free or at a greatly subsidised cost as part of your package. If you are moving to us from a different VoIP Business Phone System provider, then you can also bring your old devices to use if you wish, most VoIP enabled phones can be easily reprogrammed to work on our VoIP Business Phone System network.

If you aren’t looking for hardware, you can instead use softphone apps which can be installed into PC/laptops or even mobile phones, utilising your existing equipment and turning these into extensions of your new phone system.

vivi VOIP Products

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start - Vivi makes it easy
Vivi customer reviews

What our customers say...

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring