VoIP Business Phone Systems
Smart, high-quality VoIP Business Systems for businesses based in Shoreham by Sea and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable – for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
Exceptional customer service
We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service. Every one of our VoIP Business Phone Systems has been created after fully consulting with our client to ensure that the system fits their needs perfectly, whilst being flexible enough to adapt and grow with their business.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Free Fanvil X7
When you choose an Unlimited Talk Plan*

FREE GXP 2135
When you choose Talk More Talk Plan*

FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
We are with you every step of the way
After purchasing a vivi VoIP Business Phone System, we will pre-configure your extensions, call routing, and customisation prior to dispatch, so you don’t have to worry about having to set anything up yourself, in fact, you won’t need any technical know-how to get your new KEWORD up and running, we take care of it for you. Your VoIP Business System will be completely pre-configured before being handed over to you, meaning you simply have to plug handsets in when they arrive and you will be ready to make and receive calls within a matter of minutes.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Flexible working options
Allowing staff to work away from your normal Shoreham by Sea business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi VoIP Business Phone System will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Shoreham by Sea based location.
Customer Control Panel
The Online Customer control panel the management system for your new VoIP Business Phone System. It allows you to make instant changes to your VoIP Business Phone System, plus have access to detailed activity reports, live billing information, live call statistics plus much more.
VoIP Business Phone System Pricing
Vivi has a selection of great monthly talk plans, most of which include a fantastic package of free and included minutes to call anywhere in the UK. Whether you’re looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered.
Your new Business Phone Service will have no charges for ongoing support or maintenance, as the VoIP Business Phone System is preconfigured before dispatch, which means it’s a plug-and-play service without the need for expensive on-site installation.
Speak to us today to find out how much a new vivi Business Phone Service would cost.
Lifetime warranty included!
Vivi care lays out our customer service commitment to you, ensuring that your new vivi VoIP Business Phone System is covered by the care that your business deserves. It encapsulates our customer service delivery and handset warranty.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
VoIP Business Phone System Features
Our VoIP Business Phone Systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your VoIP Business Phone System professionally, at any time of the day.
With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
VoIP Business Phone System telephone numbers
If you are moving to us from another provider, we understand that you will already have number/s that you need to keep hold of. Vivi makes this process extremely simple, just let one of our team members know and we will take care of the whole process from start to finish, usually taking around 7-10 days to complete.
If it’s a new number that you’re looking for, then we have a huge selection of numbers allocated to us directly from Ofcom. You can choose a number for any UK area (you won’t be restricted to a Shoreham by Sea area code) and you can have as many as you need. We also have local rate (033), national rate (084) and freephone (0800) numbers, and also a fantastic range of memorable available for you to choose from.
VoIP Phone System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Shoreham by Sea local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
VoIP Devices
VoIP Devices can be software or hardware-based. Hard phones look very similar to traditional analogue/landline phones, however, they are developed to work via an internet connection. Vivi has a great selection of VoIP handsets, from the very basic phone models, offering calling, transferring and conferencing, right through to more sophisticated models with touchscreens and support for 20+ accounts.
If you are moving to us from another supplier and don’t want to purchase more VoIP phones, then in most cases we can reprogram handsets to work on our VoIP Business Phone System network – just speak to one of our team members and we can confirm compatibility for you.
If your looking for a software solution, then we can also help you to set up a softphone on a computer, tablet or smartphone device – these behave very similarly to a hard phone and they offer instant extension deployment with little to no cost outlay.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.