A VoIP Business Phone System for business based in Penarth
Vivi is a Business Phone Service provider for businesses based in Penarth. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
Built and based in the UK
Our tight-knit, highly trained team deals only with UK businesses, so we really know our stuff. We understand what businesses need from a VoIP Business Phone System and we will always deliver you your perfect system.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
We are with you every step of the way
When you decide to purchase a vivi VoIP Business Phone System, we don’t expect you to have to set everything up yourself, in fact, there is no technical knowledge required with our VoIP Business Systems. You don’t have to worry about any complicated self-set up, the extensions/handsets will be completely pre-configured before being handed over to you, meaning you simply have to plug them in when they arrive – you will be ready to make and receive calls on your new VoIP Business Phone System within a matter of minutes
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Homeworking VoIP Business Phone System
A large percentage of the UK workforce has permanently changed the physical location of their normal place of work. Your normal place of work may have been in Penarth, but now perhaps you need to allow staff members to work completely or partially from home or another remote location. Our vivi VoIP Phone Systems make this possible, all you need is a stable internet connection and you can make, receive and transfer anywhere!
VoIP Business Phone System Customer Portal
Our simple to use online customer portal provides access to an essential range of enterprise-level products and services designed to simplify the running of your VoIP Business Phone System. It gives you full control of your VoIP Business Phone System including access to powerful tools such as real-time call statistics and billing information.
Talk Plans
We have a great selection of VoIP Business Phone System talk plans to choose from, starting from just £6 per user per month. Plus, our majority of plans also include a bundle of minutes to use for outbound calls plus free or subsidised handsets.
Due to the fact that we own and operate our own VoIP Business System network, we can keep our prices low whilst maintaining our excellent customer care. All support and maintenance are free, meaning that getting your new VoIP Business Phone System is probably much cheaper than you think.
Speak to one of our team members today to get a free no-obligation VoIP Business Phone System quote
Our promise to you
We have a unique service plan to cover your new vivi VoIP Business Phone System. Business continuity is top of our priority and so if you ever have a problem with your Business Phone Service, then you can feel safe in the knowledge that it will be covered by our 48-hour repair or replace lifetime guarantee. Our VoIP Business Phone System support helpline is also open 24 hours a day 7 days a week, so if you ever need any emergency assistance you know that we are only a phone call away. Not only that, we will allocate you your own account manager upon sign up and they will check in throughout the year to make sure you are happy with your system set-up.
VoIP Business Phone System Features
Our VoIP Business Phone Systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your VoIP Business Phone System professionally, at any time of the day.
With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
Telephone numbers
If you’re starting a new business, we can provide you with your perfect phone number. You can choose from a huge selection of numbers for any UK area code and not be restricted to a Penarth STD code. You can have as many telephone numbers as you wish, and they cost just £3 per month for a standard number.
We also have a great selection of memorable numbers, 033 local rate, 083 national rate and 0800 freephone numbers – just chat to one of our team members today and we will help you to find your perfect number.
Alternatively, you can also move an existing number to us. We have agreements in place with all major Uk providers, and not only is it free to port a number to us, but we also take care of the whole process, from start to finish.
VoIP Phone System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Penarth local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
VoIP Devices
VoIP Devices can be software or hardware-based. Hard phones look very similar to traditional analogue/landline phones, however, they are developed to work via an internet connection. Vivi has a great selection of VoIP handsets, from the very basic phone models, offering calling, transferring and conferencing, right through to more sophisticated models with touchscreens and support for 20+ accounts.
If you are moving to us from another supplier and don’t want to purchase more VoIP phones, then in most cases we can reprogram handsets to work on our VoIP Business Phone System network – just speak to one of our team members and we can confirm compatibility for you.
If your looking for a software solution, then we can also help you to set up a softphone on a computer, tablet or smartphone device – these behave very similarly to a hard phone and they offer instant extension deployment with little to no cost outlay.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
