VoIP Business Phone Systems for Musselburgh

Talk to vivi and discover a smarter way to run your business communications

Vivi cloud communications

Musselburgh VoIP Business Phone Systems

Vivi provides VoIP Business Phone Systems for businesses across the UK including Musselburgh. We provide a clear and simple route to VoIP, making the process of getting a new VoIP Phone System uncomplicated, secure and affordable, regardless of the size of your Musselburgh based business.

The VoIP Experts

We really know our stuff, we’ve been providing VoIP Business Phone Systems to businesses since 2008 and have perfected the art of building a system which is perfect for our users. Our team will fully consult with you regarding your phone system needs and build your perfect system customised to your business

Vivi VOIP phone

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

x7_free
Free Fanvil X7

When you choose an Unlimited Talk Plan*

free_2135
FREE GXP 2135

When you choose Talk More Talk Plan*

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FREE GXP 1630

When you choose Talk Lite Plan*

Vivi cost savings

20% off every Plan

when you bring your own device or opt to use softphones**

 

*Offer based on 36-month contract.  **Does not include any 30-day contract plans

A KEWORD with no technical knowledge required!

Unlike other VoIP Business Phone System providers, we don’t expect you to set everything up yourself. We pride ourselves on our handheld service, and we will pre-configure everything prior to dispatch, meaning that all you need to do after delivery is plug the phones in. Our friendly team will call you on delivery day to make sure everything is working as expected and you will usually be ready to make and receive calls on your new Business Phone Service within a few minutes!

vivi VOIP Phone Features
Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Work from home

Flexible working options

Allowing staff to work away from your normal Musselburgh business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi VoIP Business Phone System will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Musselburgh based location.

Customer web portal

Have instant access to your VoIP Business Phone System via the online customer portal. Make instant changes to your Business Phone Service call routing options, add a temporarily closed period for upcoming bank holidays, view live billing and call information, plus much more – you have control at your fingertips.

 

Vivi's control panel

VoIP Business Phone System Pricing

Vivi have pricing options to suit all requirements, with low-cost talk plans where you pay for what you use, right through to Business Phone Service plans which include unlimited outbound calls and free handsets, you will always find the right plan to fit your business.

Vivi is not a reseller of someone else’s product, we own and operate our own VoIP Business Phone System network meaning we can keep our costs low and our service levels high.

Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!

Speak to us today to find out how much a new vivi VoIP Business Phone System would cost.

vivi Value for money
Vivi Care

Vivi Care

Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi VoIP Business Phone System if you need assistance, and lays out our customer service commitments.

Vivi Care encapsulates our customer service delivery and handset warranty to our customers.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Discover powerful features

Our VoIP Business Phone Systems are packed full of great features to help your business communicate better. Features such as the auto attendant and personalised announcements will help you create a professional image, and ensure that all of your KEWORD calls are handled.

vivi VOIP frequently asked questions

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

A phone system that grows with you, add extra users at any time

Auto Attendant

Auto-attendant menu system

Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”

Personalised Announcements

Personalised announcements

Greet your callers with personalised messages

Music on Hold

Music on hold

Play music to callers when placed on hold

Live Billing

Live billing

Stay in control of your spending with a live view of monthly use, per extension

Live Stats

Live call stats

View live call statistics anytime you need to

Time-based Call Routing

Time-based call routing

Route calls depending on the day and time of day, perfect for out of hours services

Ring Groups

Ring/hunt groups

Distribute incoming calls to individual or groups of users

Voicemail to Email

Voicemail to email

Have your voicemails emailed directly to you as an audio file

System Manager

Online system manager

View live call and billing information, download and pay for invoices, plus make instant phone system changes

Free Support

Free 24/7 support

Our support team are available whenever you need it, anytime of the day

Click to Call

Click to call

Instantly click to call any number displayed on your chrome browser

Call Queueing

Call stacking/queuing

Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud

Call Forwarding

Call forwarding

Send calls to another extension, or external landline or mobile number

Call Whisper

Call whisper

Detect which service the caller is looking for, or use to differentiate between separate companies.

Caller ID

Inbound caller ID

View caller ID/telephone number of the inbound caller

Call Hold

Call hold

Easily place calls on hold

Call Transfer

Call transfer

Transfer calls to other extensions, regardless of their location

Call Conferencing

Call conferencing

Hold conference calls with your colleagues or clients

Call Divert

Call divert

Divert calls to another extension, or external landline or mobile number

Temporary Close

Temporary close service

Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods

Follow Me

Follow me services

Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone

Call Barring

Call barring

Block any inbound or outbound calls

Remote Call Pickup

Remote call pick-up & takeover

Pick up and/or takeover calls made to other extensions by intercepting the call

Remote Call Monitoring

Remote call monitoring

Listen in to a live call on another extension, perfect for staff training

Phonebook

Unified phone book

All users can have access to a centralised list of contacts

Music on Hold with Announcements

Custom music on hold with announcements

Play announcements with or without background music to callers placed on hold

Call Recording

Call recording

Record all incoming and outgoing calls per extension

Fax to Email

Fax to email

Send incoming faxes directly to an email address

Group ID

Group ID

Group ID works on your phone's screen showing the name of the group, department or company your caller selected

VoIP Business Phone System telephone numbers

Need to keep your existing telephone number? No problem, we have porting agreements with all major UK telecommunication providers and moving your number to us is free! Just let us know the number you wish to port and we will handle the full process, from start to finish.

If it’s a new number that you are looking for then we can help with that too. We have area codes for all UK destinations including Musselburgh, and you can choose any of them – you won’t be restricted to choosing one with your area code.

We also have a fantastic range of local rate (033), national (083) and freephone (0800) numbers available. If you are looking for something special, we also have a great range of memorable numbers available – just ask one of our team members for more information.

VoIP Telephony System Number options
  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Musselburgh local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

VoIP Devices

VoIP Devices can be software or hardware-based. Hard phones look very similar to traditional analogue/landline phones, however, they are developed to work via an internet connection. Vivi has a great selection of VoIP handsets, from the very basic phone models, offering calling, transferring and conferencing, right through to more sophisticated models with touchscreens and support for 20+ accounts.

If you are moving to us from another supplier and don’t want to purchase more VoIP phones, then in most cases we can reprogram handsets to work on our VoIP Business Phone System network – just speak to one of our team members and we can confirm compatibility for you.

If your looking for a software solution, then we can also help you to set up a softphone on a computer, tablet or smartphone device – these behave very similarly to a hard phone and they offer instant extension deployment with little to no cost outlay.

vivi VOIP Products

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start - Vivi makes it easy
Vivi customer reviews

What our customers say...

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd