VoIP Business Phone Systems
Smart, high-quality VoIP Phone Systems for businesses based in Leiston and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable – for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
We really know our stuff
Our tight-knit, highly-trained team has been delivering VoIP Business Phone Systems to businesses since 2008. We pride ourselves on creating, bespoke solutions for our customers and will always ensure the phone system is a perfect fit, whilst also being flexible enough to adapt to growing businesses.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Free Fanvil X7
When you choose an Unlimited Talk Plan*

FREE GXP 2135
When you choose Talk More Talk Plan*

FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
We are with you every step of the way
After purchasing a vivi VoIP Business Phone System, we will pre-configure your extensions, call routing, and customisation prior to dispatch, so you don’t have to worry about having to set anything up yourself, in fact, you won’t need any technical know-how to get your new KEWORD up and running, we take care of it for you. Your Business Phone Service will be completely pre-configured before being handed over to you, meaning you simply have to plug handsets in when they arrive and you will be ready to make and receive calls within a matter of minutes.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Homeworking VoIP Business Phone System
A large percentage of the UK workforce has permanently changed the physical location of their normal place of work. Your normal place of work may have been in Leiston, but now perhaps you need to allow staff members to work completely or partially from home or another remote location. Our vivi Business Phone Services make this possible, all you need is a stable internet connection and you can make, receive and transfer anywhere!
Online Control Panel
The vivi system manager puts you in control of your new VoIP Business Phone System. It provides maximum online control, allowing for instant changes to your Business Phone Service and provides access to detailed activity reports, call statistics, live billing, plus much more!
Pricing
Vivi has VoIP Business Phone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don’t have to worry about topping a prepaid account.
We own and operate our own VoIP Phone System network, and do not resell someone else’s product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi VoIP Business Phone System.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Business Phone System even cheaper.
Our promise to you
We have a unique service plan to cover your new vivi VoIP Business Phone System. Business continuity is top of our priority and so if you ever have a problem with your Business Phone Service, then you can feel safe in the knowledge that it will be covered by our 48-hour repair or replace lifetime guarantee. Our VoIP Business Phone System support helpline is also open 24 hours a day 7 days a week, so if you ever need any emergency assistance you know that we are only a phone call away. Not only that, we will allocate you your own account manager upon sign up and they will check in throughout the year to make sure you are happy with your system set-up.
VoIP Business Phone System features
A vivi VoIP Business Phone System is packed full of fantastic phone system features that you are free to make use of at any time. How your Business Phone Service fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.
You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.
Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message – allowing you to listen to them wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
VoIP Business Phone System telephone numbers
Need to keep your existing telephone number? No problem, we have porting agreements with all major UK telecommunication providers and moving your number to us is free! Just let us know the number you wish to port and we will handle the full process, from start to finish.
If it’s a new number that you are looking for then we can help with that too. We have area codes for all UK destinations including Leiston, and you can choose any of them – you won’t be restricted to choosing one with your area code.
We also have a fantastic range of local rate (033), national (083) and freephone (0800) numbers available. If you are looking for something special, we also have a great range of memorable numbers available – just ask one of our team members for more information.
VoIP Telephony System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Leiston local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
Devices
Vivi provides you with VoIP Business Phone System hardware that matches our quality of service and reliability. We supply some of the most popular IP phones on the market, including Grandstream, Gigaset and Fanvil – what’s more these are all backed up by our vivi care lifetime guarantee.
You can choose from cordless phones, and basic desktop phones, to more sophisticated models that include large colour touchscreen displays – just speak to one of our team members today and we can get the right hardware to fit your business.
You can also have the option of using software instead of hardware. Softphones are IP phones that are installed directly onto a computer, laptop or tablet device and are used alongside a headset to make and receive your calls. You can also install a softphone app onto your mobile – turning your mobile device into a fully-fledged phone system extension.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.