VoIP Business Phone System provider for Kesgrave
The complete VoIP Phone System for your Kesgrave based business. Vivi is the clear and simple route to VoIP, we make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.
The VoIP Business Phone System experts
We’ve been providing phone systems to UK businesses since 2008, we have a tight-knit, highly trained team who will fully consult with you regarding your phone system needs and build your perfect system, customised to your business
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
Plug and play set-up
Our smart, high-quality VoIP Business Phone Systems are pre-configured to your exact requirements prior to dispatch. This means you don’t have to be a technical whizz to get the VoIP Business Phone System set up. When the extensions/handsets arrive with you, you just need to plug them in and they will pick up all of the settings from the cloud and will be ready to make and receive calls almost instantly.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Seamless remote working
Our VoIP Business Phone Systems enable you and your team to work from home, or any other remote location using their broadband, Wifi or 4G network. Whether your team member is working from the business address in Kesgrave, or from home, calls will be distributed by your VoIP Telephony System as normal, with the ability to access voicemails and make and transfer calls just like you would do if you were all working from the same location.
Online Customer Management System
Once you have set up your VoIP Business Phone System account with us, you will have access to the online customer management system, this gives you 24/7 web access to your vivi VoIP Business Phone System and have the tools to manage, view and edit the system as and when you need to.
How much does a VoIP Business Phone System cost?
Not only do VoIP Telephony Systems provide better communication, but they are also much cheaper than traditional phone systems, utilising your existing internet connection instead of installing and paying for separate lines.
Most of our KEWORD talk plan packages include a bundle of free minutes, including an option for unlimited outbound calls to UK landlines and mobiles. We also have plans which include free handsets, so getting a new VoIP Business Phone System is probably much cheaper than you think.
With support and maintenance included, you also don’t pay for any expensive onsite installation as everything we send to you will be plug and play.
Speak to us today to get a free no-obligation Business Phone Service quote.
Vivi Care
Vivi care is our unique VoIP Business Phone System service plan and includes lifetime handset warranty, 48-hour repair or replace guarantee, free 24/7 customer support, free purchase and upgrade options and quarterly customer service calls.
VoIP Business Phone System Features
Our VoIP Business Phone Systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your VoIP Business Phone System professionally, at any time of the day.
With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
Telephone numbers
If you’re starting a new business, we can provide you with your perfect phone number. You can choose from a huge selection of numbers for any UK area code and not be restricted to a Kesgrave STD code. You can have as many telephone numbers as you wish, and they cost just £3 per month for a standard number.
We also have a great selection of memorable numbers, 033 local rate, 083 national rate and 0800 freephone numbers – just chat to one of our team members today and we will help you to find your perfect number.
Alternatively, you can also move an existing number to us. We have agreements in place with all major Uk providers, and not only is it free to port a number to us, but we also take care of the whole process, from start to finish.
VoIP Business System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Kesgrave local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
Choosing your VoIP Device
When choosing your new VoIP Business Phone System, you will need to consider what devices you and your staff members will be using. You will be able to have a mixture of whatever suits your individual needs, you may want to have office-based staff to have hardware such as reception style handsets with more sophisticated features, plenty of speed dials etc. For home-based users, having a softphone installed onto a computer, laptop or mobile device may be more convenient.
If you have used VoIP before and already have some VoIP phones, then you should be able to bring these devices over to our VoIP Telephony System network – most SIP-enabled phones will be compatible. Just speak to one of our team members and we can confirm whether they can be reprogrammed.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
