VoIP Business Phone System provider for Haltwhistle

Scalable, reliable VoIP Solution for businesses of all sizes, handheld service, free 24/7 and completely hassle-free

Vivi cloud communications

A VoIP Business Phone Systems for your Haltwhistle based business

Getting a VoIP Phone System for your business in Haltwhistle couldn’t be easier. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. We are the experts in helping businesses to get the perfect phone system for them, making the process uncomplicated, secure and affordable.

We know our stuff

Our tight-knit highly trained team will fully consult with you regarding your requirements and setup options for your new VoIP Business Phone System to make sure you get the most perfect phone system for your business.

Vivi VOIP phone

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

x7_free
Free Fanvil X7

When you choose an Unlimited Talk Plan*

free_2135
FREE GXP 2135

When you choose Talk More Talk Plan*

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FREE GXP 1630

When you choose Talk Lite Plan*

Vivi cost savings

20% off every Plan

when you bring your own device or opt to use softphones**

 

*Offer based on 36-month contract.  **Does not include any 30-day contract plans

We are with you every step of the way

After purchasing a vivi VoIP Business Phone System, we will pre-configure your extensions, call routing, and customisation prior to dispatch, so you don’t have to worry about having to set anything up yourself, in fact, you won’t need any technical know-how to get your new KEWORD up and running, we take care of it for you. Your VoIP Telephony System will be completely pre-configured before being handed over to you, meaning you simply have to plug handsets in when they arrive and you will be ready to make and receive calls within a matter of minutes.

vivi VOIP Phone Features
Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Work from home

A VoIP Business Phone System that allows you to work anywhere

One of the biggest benefits of a VoIP Business Phone System is that you can work almost anywhere – all you will need is an internet connection. Your business might be based in Haltwhistle, but you will be able to make and receive calls from your VoIP Phone System regardless of your physical location, perfect for remote working. You could work from your office, home office, or even on the go via your mobile phone.

Web-based portal

At the heart of your VoIP Business Phone System is your online web portal, this allows for complete management of your VoIP Business System in real-time. View live call statistics and billing information, plus have access to remote handset management and call flows.

 

Vivi's control panel

A new VoIP Business Phone System without a large price tag!

We have a variety of monthly talk plans, most of which include a fantastic value bundle of free minutes. You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Telephony System extremely cost-effective

Our plug and play VoIP Business Phone System service means that you don’t have to pay any charges for on-site installation, plus, maintenance and 24/7 support is included at no extra cost.

vivi Value for money
Vivi Care

Don’t worry, we’ve got you covered

Vivi care ensures that your business communications are highly available. It’s a unique service plan that defines how we look after you and your VoIP Business Phone System and lays out our customer service commitments.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Fantastic features included as standard

Vivi includes a whole host of enterprise-level VoIP Business Phone System features included with no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, you can set your own advanced time-based call routing and have as many ring/hunt groups as you need.

VoIP Phone System features such as the music on hold will give your business that professional image it deserves, and when you can’t get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.

vivi VOIP frequently asked questions

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

A phone system that grows with you, add extra users at any time

Auto Attendant

Auto-attendant menu system

Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”

Personalised Announcements

Personalised announcements

Greet your callers with personalised messages

Music on Hold

Music on hold

Play music to callers when placed on hold

Live Billing

Live billing

Stay in control of your spending with a live view of monthly use, per extension

Live Stats

Live call stats

View live call statistics anytime you need to

Time-based Call Routing

Time-based call routing

Route calls depending on the day and time of day, perfect for out of hours services

Ring Groups

Ring/hunt groups

Distribute incoming calls to individual or groups of users

Voicemail to Email

Voicemail to email

Have your voicemails emailed directly to you as an audio file

System Manager

Online system manager

View live call and billing information, download and pay for invoices, plus make instant phone system changes

Free Support

Free 24/7 support

Our support team are available whenever you need it, anytime of the day

Click to Call

Click to call

Instantly click to call any number displayed on your chrome browser

Call Queueing

Call stacking/queuing

Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud

Call Forwarding

Call forwarding

Send calls to another extension, or external landline or mobile number

Call Whisper

Call whisper

Detect which service the caller is looking for, or use to differentiate between separate companies.

Caller ID

Inbound caller ID

View caller ID/telephone number of the inbound caller

Call Hold

Call hold

Easily place calls on hold

Call Transfer

Call transfer

Transfer calls to other extensions, regardless of their location

Call Conferencing

Call conferencing

Hold conference calls with your colleagues or clients

Call Divert

Call divert

Divert calls to another extension, or external landline or mobile number

Temporary Close

Temporary close service

Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods

Follow Me

Follow me services

Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone

Call Barring

Call barring

Block any inbound or outbound calls

Remote Call Pickup

Remote call pick-up & takeover

Pick up and/or takeover calls made to other extensions by intercepting the call

Remote Call Monitoring

Remote call monitoring

Listen in to a live call on another extension, perfect for staff training

Phonebook

Unified phone book

All users can have access to a centralised list of contacts

Music on Hold with Announcements

Custom music on hold with announcements

Play announcements with or without background music to callers placed on hold

Call Recording

Call recording

Record all incoming and outgoing calls per extension

Fax to Email

Fax to email

Send incoming faxes directly to an email address

Group ID

Group ID

Group ID works on your phone's screen showing the name of the group, department or company your caller selected

Business telephone numbers

We have porting agreements with all major UK networks, meaning we can organise the movement of your telephone number from your current provider, to us. Porting a number to us is free, and usually takes around 7-10 days to complete.

If you are looking for new numbers, we have plenty available provided to us directly from Ofcom. Our virtual phone numbers work in the exact same way as standard numbers, but a huge difference is that you don’t have to be physically located in an area to get that STD code, meaning you are not restricted to numbers from Haltwhistle.

You can have as many numbers as you like, and they cost just £3 per month, we also have a fantastic selection of memorable numbers available, so if you are looking for something special, just let us know.

VoIP Business System Number options
  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Haltwhistle local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

VoIP Devices

Whether you need phones on desks, mobile phone app or VoIP sim cards, we’ve got you covered. We have a great selection of desktop phones and cordless phones to choose from, most of which we can offer free or at a greatly subsidised cost as part of your package. If you are moving to us from a different VoIP Business Phone System provider, then you can also bring your old devices to use if you wish, most VoIP enabled phones can be easily reprogrammed to work on our VoIP Business Phone System network.

If you aren’t looking for hardware, you can instead use softphone apps which can be installed into PC/laptops or even mobile phones, utilising your existing equipment and turning these into extensions of your new phone system.

vivi VOIP Products

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start - Vivi makes it easy
Vivi customer reviews

What our customers say...

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens