Get your Guildford based business a VoIP Business Phone System
Vivi is the clear and simple route to VoIP. We make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business. No hassle, no complicated or expensive installation, just excellent customer care and a complete VoIP Business System for your Guildford based business.
The VoIP Business Phone System experts
We’ve been providing phone systems to UK businesses since 2008, we have a tight-knit, highly trained team who will fully consult with you regarding your phone system needs and build your perfect system, customised to your business
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
Make and receive calls instantly
Your new vivi VoIP Business Phone System will be preconfigured to your exact requirements by our team prior to delivery. This makes setting up your new VoIP Business Phone System extensions/handsets incredibly simple, no technical know-how is required! Simply connect them to your internet-enabled network and they will automatically connect to our remote servers, connecting them to your system with all of your pre-specified call routing rules.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Connect to your VoIP Business Phone System wherever you are
Traditionally phone systems tied you to a physical location, your place of work would be an office based in Guildford and you would have to physically be present there to make and receive your business calls. Now, with a new vivi Business Phone Service, you and your staff can stay connected by making, receiving and transferring calls anywhere with access to an internet connection.
Web-based portal
At the heart of your VoIP Business Phone System is your online web portal, this allows for complete management of your VoIP Telephony System in real-time. View live call statistics and billing information, plus have access to remote handset management and call flows.
Talk Plans to suit all budgets
Whether your looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered. We have a selection of Talk plans to choose from to make your new VoIP Business Phone System the right fit for your business.
Vivi is not a reseller of someone else’s VoIP Business Phone System product, we own and operate our own network meaning we can keep our costs low and our service levels high.
The majority of our Talk Plans even include free or subsidised handset costs, so setting up your new VoIP Telephony System is probably much cheaper than you think.
Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!
Speak to us today to find out how much a new vivi VoIP Telephony System would cost.
Don’t worry, we’ve got you covered
Vivi care ensures that your business communications are highly available. It’s a unique service plan that defines how we look after you and your VoIP Business Phone System and lays out our customer service commitments.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Enterprise-level Features
Your new VoIP Business Phone System will include a whole host of enterprise-level VoIP Business System features at no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, for example, “Welcome to Janes furnishings, press 1 for Sales, 2 for Customer support for press 3 for anything else”
You can set your own advanced time-based call routing and also set up temporarily closed rules, perfect for scheduling bank holiday closes in advance.
Standard VoIP Business Phone System features such as the music on hold, will give your business that professional image it deserves, and when you can’t get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
Phone numbers
We have a huge selection of telephone numbers to choose from, and if you need to move your current number to us, that’s no problem either.
The beauty of a virtual phone number is that when you choose one, you are not restricted to a Guildford area code. You can choose a “local” number for any UK area which is a great way to expand your business and market to clients outside of your geographical location. Our standard numbers cost just £3 each and we also have a great selection of memorable numbers available if you are looking for something special for your marketing campaigns.
Moving your existing number to us couldn’t be simpler, just give our team a call and they will let us know what the process is, and we will fully handle the request from start to finish. Number porting usually takes around 7-10 days to complete.
Business Phone Service Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Guildford local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
Choosing your VoIP Device
When choosing your new VoIP Business Phone System, you will need to consider what devices you and your staff members will be using. You will be able to have a mixture of whatever suits your individual needs, you may want to have office-based staff to have hardware such as reception style handsets with more sophisticated features, plenty of speed dials etc. For home-based users, having a softphone installed onto a computer, laptop or mobile device may be more convenient.
If you have used VoIP before and already have some VoIP phones, then you should be able to bring these devices over to our Business Phone Service network – most SIP-enabled phones will be compatible. Just speak to one of our team members and we can confirm whether they can be reprogrammed.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
