VoIP Business Phone Systems
Smart, high-quality VoIP Business Systems for businesses based in Glyn-Neath and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable – for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
Service is our top priority
Our tight-knit, highly-trained team will work closely with you to deliver you a VoIP Business Phone System that is a perfect fit and customised for you and your business. You can make changes to the setup, add additional users and bump up your talk plan whenever you need to giving you a flexible phone system which can grow with your business
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
Plug and play set-up
Our smart, high-quality VoIP Business Phone Systems are pre-configured to your exact requirements prior to dispatch. This means you don’t have to be a technical whizz to get the VoIP Business Phone System set up. When the extensions/handsets arrive with you, you just need to plug them in and they will pick up all of the settings from the cloud and will be ready to make and receive calls almost instantly.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Work anywhere with your new VoIP Business Phone System
Stay connected to your business, even whilst working remotely. Your new VoIP Phone System can be accessed anywhere with a stable internet connection, so you will be able to make, receive and transfer calls regardless of your location – you will no longer be tied to your desk in Glyn-Neath.
Online System Manager
The online system manager is at the heart of the VoIP Business Phone System, controlling every aspect of your Business Phone Service from adjusting your opening hours, changing your call routing, to viewing you live call statistics and billing information.
Talk Plans to suit all budgets
Whether your looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered. We have a selection of Talk plans to choose from to make your new VoIP Business Phone System the right fit for your business.
Vivi is not a reseller of someone else’s VoIP Business Phone System product, we own and operate our own network meaning we can keep our costs low and our service levels high.
The majority of our Talk Plans even include free or subsidised handset costs, so setting up your new VoIP Telephony System is probably much cheaper than you think.
Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!
Speak to us today to find out how much a new vivi VoIP Telephony System would cost.
Vivi Care
Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi VoIP Business Phone System if you need assistance, and lays out our customer service commitments.
Vivi Care encapsulates our customer service delivery and handset warranty to our customers.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
VoIP Business Phone System features
Our powerful VoIP Business System features will enhance your business and help to create a professional edge your business deserves.
You can have as many users as you need, so no restrictions on the number of calls you can make or receive at any one time. You can guide your incoming callers through to the right person or team of people using a personalised auto attendant system, whilst making sure that all of your VoIP Business Phone System calls are handled correctly out of hours too by having advanced time-based routing.
You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
Numbering options
If your business is already established, then you can move your existing Glyn-Neath telephone number to us, free of charge. Just speak to our friendly team and we can let you know what details we need. Number porting usually takes around 7-10 days and we will handle everything from start to finish.
If you are a new business, or if your Glyn-Neath based business is looking to expand into other geographic areas, you can choose a new number for any UK area. The beauty of a virtual phone number is that you can have a number with any area code expanding your customer base outside of Glyn-Neath.
VoIP Phone System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Glyn-Neath local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
IP Phones
Vivi has a great selection of VoIP Business Phone System phones from the most popular IP phone brands on the market, including Grandstream, Fanvil and Gigaset. We supply basic models, right through to cordless style phones and also more sophisticated phones which have large touchscreen colour displays. Just speak to our team and let us know your requirements and we can find the best phone solution for you.
Customers often move to Vivi from other VoIP Business Phone System providers, so if you already have some VoIP phones that you would like to reuse, then most SIP-enabled devices can be reprogrammed to work on our VoIP Telephony System network.
If you don’t want hardware, then we can also help you to set up software-based phones, which can be installed into a computer, laptop, tablet or even mobile device. These softphones allow for instant deployment of phone extensions and make it an incredibly cost-effective way to set up your users.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
