Filey VoIP Business Phone Systems

Our powerful VoIP Business Phone Systems are simple to use, reliable and affordable for all business sizes

Vivi cloud communications

Filey VoIP Business Phone Systems

Looking for a VoIP Phone System provider in Filey? Discover a smarter way to run your business communications, with a powerful, reliable and customisable phone system from Vivi. We have the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.

Built and based in the UK

Our tight-knit, highly trained team deals only with UK businesses, so we really know our stuff. We understand what businesses need from a VoIP Business Phone System and we will always deliver you your perfect system.

Vivi VOIP phone

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

x7_free
Free Fanvil X7

When you choose an Unlimited Talk Plan*

free_2135
FREE GXP 2135

When you choose Talk More Talk Plan*

free_1630
FREE GXP 1630

When you choose Talk Lite Plan*

Vivi cost savings

20% off every Plan

when you bring your own device or opt to use softphones**

 

*Offer based on 36-month contract.  **Does not include any 30-day contract plans

Make and receive calls instantly

Your new vivi VoIP Business Phone System will be preconfigured to your exact requirements by our team prior to delivery. This makes setting up your new VoIP Business Phone System extensions/handsets incredibly simple, no technical know-how is required! Simply connect them to your internet-enabled network and they will automatically connect to our remote servers, connecting them to your system with all of your pre-specified call routing rules.

vivi VOIP Phone Features
Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Work from home

Flexible working options

Allowing staff to work away from your normal Filey business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi VoIP Business Phone System will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Filey based location.

Online Control Panel

The vivi system manager puts you in control of your new VoIP Business Phone System. It provides maximum online control, allowing for instant changes to your VoIP Telephony System and provides access to detailed activity reports, call statistics, live billing, plus much more!

 

Vivi's control panel

VoIP Business Phone System Talk Plans and Pricing

A new VoIP Telephony System probably costs much less than you think. Due to our plug and play service, there are no hefty KEWORD installation charges to account for, plus ongoing support and maintenance are included.

You get to choose the best talk plan to suit your business needs, ranging from low-cost monthly plans right through to plans which include unlimited outbound minutes to cover all of your calls to all UK destinations.

What’s more, most of our VoIP Business Phone System plans have options to include either free handsets or a great monthly discount if you choose to bring your own devices or select softphones.

Speak to us today to find out how much a new vivi VoIP Telephony System would cost.

vivi Value for money
Vivi Care

Vivi Care plan

Don’t worry, we’ve got you covered! Our high-quality VoIP Business Phone Systems are backed up by our expert support and lifetime guarantee.

Vivi care is a unique service plan that defines how we look after you and lays out our customer service commitments

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

VoIP Business Phone System features

A vivi VoIP Business Phone System is packed full of fantastic phone system features that you are free to make use of at any time. How your VoIP Telephony System fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.

You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.

Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message – allowing you to listen to them wherever you are.

vivi VOIP frequently asked questions

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

A phone system that grows with you, add extra users at any time

Auto Attendant

Auto-attendant menu system

Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”

Personalised Announcements

Personalised announcements

Greet your callers with personalised messages

Music on Hold

Music on hold

Play music to callers when placed on hold

Live Billing

Live billing

Stay in control of your spending with a live view of monthly use, per extension

Live Stats

Live call stats

View live call statistics anytime you need to

Time-based Call Routing

Time-based call routing

Route calls depending on the day and time of day, perfect for out of hours services

Ring Groups

Ring/hunt groups

Distribute incoming calls to individual or groups of users

Voicemail to Email

Voicemail to email

Have your voicemails emailed directly to you as an audio file

System Manager

Online system manager

View live call and billing information, download and pay for invoices, plus make instant phone system changes

Free Support

Free 24/7 support

Our support team are available whenever you need it, anytime of the day

Click to Call

Click to call

Instantly click to call any number displayed on your chrome browser

Call Queueing

Call stacking/queuing

Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud

Call Forwarding

Call forwarding

Send calls to another extension, or external landline or mobile number

Call Whisper

Call whisper

Detect which service the caller is looking for, or use to differentiate between separate companies.

Caller ID

Inbound caller ID

View caller ID/telephone number of the inbound caller

Call Hold

Call hold

Easily place calls on hold

Call Transfer

Call transfer

Transfer calls to other extensions, regardless of their location

Call Conferencing

Call conferencing

Hold conference calls with your colleagues or clients

Call Divert

Call divert

Divert calls to another extension, or external landline or mobile number

Temporary Close

Temporary close service

Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods

Follow Me

Follow me services

Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone

Call Barring

Call barring

Block any inbound or outbound calls

Remote Call Pickup

Remote call pick-up & takeover

Pick up and/or takeover calls made to other extensions by intercepting the call

Remote Call Monitoring

Remote call monitoring

Listen in to a live call on another extension, perfect for staff training

Phonebook

Unified phone book

All users can have access to a centralised list of contacts

Music on Hold with Announcements

Custom music on hold with announcements

Play announcements with or without background music to callers placed on hold

Call Recording

Call recording

Record all incoming and outgoing calls per extension

Fax to Email

Fax to email

Send incoming faxes directly to an email address

Group ID

Group ID

Group ID works on your phone's screen showing the name of the group, department or company your caller selected

Keep your existing number, or get a new one!
If you’re starting a new business venture, you can get a new telephone number either with a Filey area code or any other UK destination. When you choose a new number from us, you don’t have to choose one from your physical location, you can expand your business into new “local areas” by simply choosing a number with a different area code.

If you already have a number that you need to keep then that is no problem either. Being a major VoIP Business Phone System telecom network, we have porting agreements in place to move your number from your current provider to us. Just let our friendly team know that you want to port in your existing number and we will handle it fully for you, from start to finish.

VoIP Business System Number options
  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Filey local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

User-friendly phones

Vivi has a fantastic selection of user-friendly VoIP Business Phone System phones from the leading hardware providers such as Fanvil, Grandstream and Gigaset. Whether you’re looking for entry-level phones to support a small office environment or looking for something more sophisticated with large screens and plenty of speed dials, vivi has you covered.

If your moving to us from another provider, you may already have some device that you wish to reuse, this isn’t usually a problem either, most SIP-enabled phones can be reprovisioned to work on our VoIP Telephony System network – just speak to one of our team members today.

If you don’t want any additional hardware, we can also help you to set up softphones, which can be installed onto computers, laptops and tablets and used alongside a headset to work very similarly to a standard phone – with the benefit of instant deployment and little to nothing setup costs.

vivi VOIP Products

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start - Vivi makes it easy
Vivi customer reviews

What our customers say...

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms