Get your Duns based business a VoIP Business Phone System
Vivi is the clear and simple route to VoIP. We make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business. No hassle, no complicated or expensive installation, just excellent customer care and a complete VoIP Phone System for your Duns based business.
We know our stuff
Our tight-knit highly trained team will fully consult with you regarding your requirements and setup options for your new VoIP Business Phone System to make sure you get the most perfect phone system for your business.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
We are with you every step of the way
When you decide to purchase a vivi VoIP Business Phone System, we don’t expect you to have to set everything up yourself, in fact, there is no technical knowledge required with our VoIP Phone Systems. You don’t have to worry about any complicated self-set up, the extensions/handsets will be completely pre-configured before being handed over to you, meaning you simply have to plug them in when they arrive – you will be ready to make and receive calls on your new VoIP Business Phone System within a matter of minutes
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Need to work from home?
Using a vivi VoIP Business Phone System you can stay connected regardless of your physical location. There is no denying that flexible working options are now more important than ever, so allowing you and your staff to work away from your Duns base is a big factor when considering your business communications.
With vivi as long as you have a stable internet connection, you can make and receive calls via your VoIP Business Phone System anywhere, and it will be as seamless as you all working from the same location.
Web-based portal
At the heart of your VoIP Business Phone System is your online web portal, this allows for complete management of your VoIP Telephony System in real-time. View live call statistics and billing information, plus have access to remote handset management and call flows.
Talk plans to suit all budgets
Our talk plans range from just £6 per user per month, all the way through to our unlimited plans which give you unlimited minutes to UK landline and mobile numbers, so you will always find a VoIP Business Phone System talk plan to suit your budget.
Vivi is a network, not a reseller, so we can keep our costs low and our service levels high. With our plug and play devices you don’t need to pay any installation fees or site visits, and your new vivi VoIP Business Phone System will be covered by our free vivi care package with no maintenance or upgrade charges either.
Lifetime warranty included!
Vivi care lays out our customer service commitment to you, ensuring that your new vivi VoIP Business Phone System is covered by the care that your business deserves. It encapsulates our customer service delivery and handset warranty.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
VoIP Business Phone System Features
Our VoIP Business Phone Systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your VoIP Business Phone System professionally, at any time of the day.
With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
Telephone numbers
If you’re starting a new business, we can provide you with your perfect phone number. You can choose from a huge selection of numbers for any UK area code and not be restricted to a Duns STD code. You can have as many telephone numbers as you wish, and they cost just £3 per month for a standard number.
We also have a great selection of memorable numbers, 033 local rate, 083 national rate and 0800 freephone numbers – just chat to one of our team members today and we will help you to find your perfect number.
Alternatively, you can also move an existing number to us. We have agreements in place with all major Uk providers, and not only is it free to port a number to us, but we also take care of the whole process, from start to finish.
VoIP Business System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Duns local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
VoIP Phones
We have a fantastic selection of VoIP Business Phone System handsets available to choose from, including basic models and cordless phones, right through to more sophisticated models which have touchscreens and support for hundreds of speed dials. Hard VoIP devices are very popular as it gives the user a familiar experience as they are very similar to traditional-style phones.
For users that are looking for instant deployment, with no need for additional hardware or expense, then softphones are also an increasingly popular choice. A softphone can be quickly installed onto a computer, laptop, tablet or even on a mobile phone device and offer similar functionality to a physical phone.
Also, if you have VoIP hardware that you have used before, then just speak to one of our team and we can let you know whether these can be re-used and programmed to work on our VoIP Phone System network. Most models of Grandtream, Yealink, Fanvil, Snom and Polycom will be compatible.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
