VoIP Business Phone System Doncaster

Feature-rich phone systems to enable business continuity and improve productivity, start your 30-day free trial today

Vivi cloud communications

Doncaster VoIP Business Phone Systems

Looking for a VoIP Business System provider in Doncaster? Discover a smarter way to run your business communications, with a powerful, reliable and customisable phone system from Vivi. We have the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.

We really know our stuff

Our tight-knit, highly-trained team has been delivering VoIP Business Phone Systems to businesses since 2008. We pride ourselves on creating, bespoke solutions for our customers and will always ensure the phone system is a perfect fit, whilst also being flexible enough to adapt to growing businesses.

Vivi VOIP phone

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

x7_free
Free Fanvil X7

When you choose an Unlimited Talk Plan*

free_2135
FREE GXP 2135

When you choose Talk More Talk Plan*

free_1630
FREE GXP 1630

When you choose Talk Lite Plan*

Vivi cost savings

20% off every Plan

when you bring your own device or opt to use softphones**

 

*Offer based on 36-month contract.  **Does not include any 30-day contract plans

We are with you every step of the way

When you decide to purchase a vivi VoIP Business Phone System, we don’t expect you to have to set everything up yourself, in fact, there is no technical knowledge required with our VoIP Telephony Systems. You don’t have to worry about any complicated self-set up, the extensions/handsets will be completely pre-configured before being handed over to you, meaning you simply have to plug them in when they arrive – you will be ready to make and receive calls on your new VoIP Business Phone System within a matter of minutes

vivi VOIP Phone Features
Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Work from home

Work anywhere with your new VoIP Business Phone System

Stay connected to your business, even whilst working remotely. Your new VoIP Business System can be accessed anywhere with a stable internet connection, so you will be able to make, receive and transfer calls regardless of your location – you will no longer be tied to your desk in Doncaster.

Customer Control Panel

The Online Customer control panel the management system for your new VoIP Business Phone System. It allows you to make instant changes to your VoIP Business Phone System, plus have access to detailed activity reports, live billing information, live call statistics plus much more.

 

Vivi's control panel

Talk plans to suit all budgets

Our talk plans range from just £6 per user per month, all the way through to our unlimited plans which give you unlimited minutes to UK landline and mobile numbers, so you will always find a VoIP Business Phone System talk plan to suit your budget.

Vivi is a network, not a reseller, so we can keep our costs low and our service levels high. With our plug and play devices you don’t need to pay any installation fees or site visits, and your new vivi VoIP Business Phone System will be covered by our free vivi care package with no maintenance or upgrade charges either.

vivi Value for money
Vivi Care

Vivi Care

Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi VoIP Business Phone System if you need assistance, and lays out our customer service commitments.

Vivi Care encapsulates our customer service delivery and handset warranty to our customers.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

VoIP Business Phone System features

A vivi VoIP Business Phone System is packed full of fantastic phone system features that you are free to make use of at any time. How your VoIP Phone System fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.

You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.

Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message – allowing you to listen to them wherever you are.

vivi VOIP frequently asked questions

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

A phone system that grows with you, add extra users at any time

Auto Attendant

Auto-attendant menu system

Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”

Personalised Announcements

Personalised announcements

Greet your callers with personalised messages

Music on Hold

Music on hold

Play music to callers when placed on hold

Live Billing

Live billing

Stay in control of your spending with a live view of monthly use, per extension

Live Stats

Live call stats

View live call statistics anytime you need to

Time-based Call Routing

Time-based call routing

Route calls depending on the day and time of day, perfect for out of hours services

Ring Groups

Ring/hunt groups

Distribute incoming calls to individual or groups of users

Voicemail to Email

Voicemail to email

Have your voicemails emailed directly to you as an audio file

System Manager

Online system manager

View live call and billing information, download and pay for invoices, plus make instant phone system changes

Free Support

Free 24/7 support

Our support team are available whenever you need it, anytime of the day

Click to Call

Click to call

Instantly click to call any number displayed on your chrome browser

Call Queueing

Call stacking/queuing

Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud

Call Forwarding

Call forwarding

Send calls to another extension, or external landline or mobile number

Call Whisper

Call whisper

Detect which service the caller is looking for, or use to differentiate between separate companies.

Caller ID

Inbound caller ID

View caller ID/telephone number of the inbound caller

Call Hold

Call hold

Easily place calls on hold

Call Transfer

Call transfer

Transfer calls to other extensions, regardless of their location

Call Conferencing

Call conferencing

Hold conference calls with your colleagues or clients

Call Divert

Call divert

Divert calls to another extension, or external landline or mobile number

Temporary Close

Temporary close service

Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods

Follow Me

Follow me services

Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone

Call Barring

Call barring

Block any inbound or outbound calls

Remote Call Pickup

Remote call pick-up & takeover

Pick up and/or takeover calls made to other extensions by intercepting the call

Remote Call Monitoring

Remote call monitoring

Listen in to a live call on another extension, perfect for staff training

Phonebook

Unified phone book

All users can have access to a centralised list of contacts

Music on Hold with Announcements

Custom music on hold with announcements

Play announcements with or without background music to callers placed on hold

Call Recording

Call recording

Record all incoming and outgoing calls per extension

Fax to Email

Fax to email

Send incoming faxes directly to an email address

Group ID

Group ID

Group ID works on your phone's screen showing the name of the group, department or company your caller selected

Move your existing number to us

You can move your existing telephone number to us free of charge, we also have plenty of new numbers available directly from Ofcom. So, if you are looking for a new number to advertise your business or to reach out to different UK areas, just because your business is based in Doncaster, you are not restricted to numbers for that area, you can have an area code for any UK location, widening your businesses reach to outside of your local area.

VoIP Telephony System Number options
  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Doncaster local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

Choosing your VoIP Device

When choosing your new VoIP Business Phone System, you will need to consider what devices you and your staff members will be using. You will be able to have a mixture of whatever suits your individual needs, you may want to have office-based staff to have hardware such as reception style handsets with more sophisticated features, plenty of speed dials etc. For home-based users, having a softphone installed onto a computer, laptop or mobile device may be more convenient.

If you have used VoIP before and already have some VoIP phones, then you should be able to bring these devices over to our VoIP Telephony System network – most SIP-enabled phones will be compatible. Just speak to one of our team members and we can confirm whether they can be reprogrammed.

vivi VOIP Products

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start - Vivi makes it easy
Vivi customer reviews

What our customers say...

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd