A VoIP Business Phone System for business based in Crosby
Vivi is a VoIP Telephony System provider for businesses based in Crosby. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
The VoIP Experts
We really know our stuff, we’ve been providing VoIP Business Phone Systems to businesses since 2008 and have perfected the art of building a system which is perfect for our users. Our team will fully consult with you regarding your phone system needs and build your perfect system customised to your business
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
Make and receive calls instantly
Your new vivi VoIP Business Phone System will be preconfigured to your exact requirements by our team prior to delivery. This makes setting up your new VoIP Business Phone System extensions/handsets incredibly simple, no technical know-how is required! Simply connect them to your internet-enabled network and they will automatically connect to our remote servers, connecting them to your system with all of your pre-specified call routing rules.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Homeworking VoIP Business Phone System
A large percentage of the UK workforce has permanently changed the physical location of their normal place of work. Your normal place of work may have been in Crosby, but now perhaps you need to allow staff members to work completely or partially from home or another remote location. Our vivi VoIP Business Systems make this possible, all you need is a stable internet connection and you can make, receive and transfer anywhere!
Customer web portal
Have instant access to your VoIP Business Phone System via the online customer portal. Make instant changes to your VoIP Phone System call routing options, add a temporarily closed period for upcoming bank holidays, view live billing and call information, plus much more – you have control at your fingertips.
How much does a VoIP Business Phone System cost?
Not only do VoIP Business Systems provide better communication, but they are also much cheaper than traditional phone systems, utilising your existing internet connection instead of installing and paying for separate lines.
Most of our KEWORD talk plan packages include a bundle of free minutes, including an option for unlimited outbound calls to UK landlines and mobiles. We also have plans which include free handsets, so getting a new VoIP Business Phone System is probably much cheaper than you think.
With support and maintenance included, you also don’t pay for any expensive onsite installation as everything we send to you will be plug and play.
Speak to us today to get a free no-obligation VoIP Phone System quote.
Vivi Care
Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi VoIP Business Phone System if you need assistance, and lays out our customer service commitments.
Vivi Care encapsulates our customer service delivery and handset warranty to our customers.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Discover powerful features
Our VoIP Business Phone Systems are packed full of great features to help your business communicate better. Features such as the auto attendant and personalised announcements will help you create a professional image, and ensure that all of your KEWORD calls are handled.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
Numbering options
If your business is already established, then you can move your existing Crosby telephone number to us, free of charge. Just speak to our friendly team and we can let you know what details we need. Number porting usually takes around 7-10 days and we will handle everything from start to finish.
If you are a new business, or if your Crosby based business is looking to expand into other geographic areas, you can choose a new number for any UK area. The beauty of a virtual phone number is that you can have a number with any area code expanding your customer base outside of Crosby.
VoIP Phone System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Crosby local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
VoIP Phones
We have a fantastic selection of VoIP Business Phone System handsets available to choose from, including basic models and cordless phones, right through to more sophisticated models which have touchscreens and support for hundreds of speed dials. Hard VoIP devices are very popular as it gives the user a familiar experience as they are very similar to traditional-style phones.
For users that are looking for instant deployment, with no need for additional hardware or expense, then softphones are also an increasingly popular choice. A softphone can be quickly installed onto a computer, laptop, tablet or even on a mobile phone device and offer similar functionality to a physical phone.
Also, if you have VoIP hardware that you have used before, then just speak to one of our team and we can let you know whether these can be re-used and programmed to work on our Business Phone Service network. Most models of Grandtream, Yealink, Fanvil, Snom and Polycom will be compatible.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
