VoIP Business Phone System provider for Cramlington

A powerful, reliable VoIP System with hassle-free setup, fantastic customer care and monthly DD billing, start your 30-day free trial today

Vivi cloud communications

VoIP Business Phone System in Cramlington

Getting a VoIP Telephony System for your business in Cramlington couldn’t be simpler. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. Our speciality is to ensure that businesses get the perfect phone system for them, making the process of adopting VoIP uncomplicated, secure and affordable.

The VoIP Business Phone System experts

We’ve been providing phone systems to UK businesses since 2008, we have a tight-knit, highly trained team who will fully consult with you regarding your phone system needs and build your perfect system, customised to your business

Vivi VOIP phone

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

x7_free
Free Fanvil X7

When you choose an Unlimited Talk Plan*

free_2135
FREE GXP 2135

When you choose Talk More Talk Plan*

free_1630
FREE GXP 1630

When you choose Talk Lite Plan*

Vivi cost savings

20% off every Plan

when you bring your own device or opt to use softphones**

 

*Offer based on 36-month contract.  **Does not include any 30-day contract plans

A KEWORD with no technical knowledge required!

Unlike other VoIP Business Phone System providers, we don’t expect you to set everything up yourself. We pride ourselves on our handheld service, and we will pre-configure everything prior to dispatch, meaning that all you need to do after delivery is plug the phones in. Our friendly team will call you on delivery day to make sure everything is working as expected and you will usually be ready to make and receive calls on your new VoIP Business System within a few minutes!

vivi VOIP Phone Features
Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Work from home

Work anywhere with your new VoIP Business Phone System

Stay connected to your business, even whilst working remotely. Your new VoIP Phone System can be accessed anywhere with a stable internet connection, so you will be able to make, receive and transfer calls regardless of your location – you will no longer be tied to your desk in Cramlington.

Web-based portal

At the heart of your VoIP Business Phone System is your online web portal, this allows for complete management of your Business Phone Service in real-time. View live call statistics and billing information, plus have access to remote handset management and call flows.

 

Vivi's control panel

VoIP Business Phone System Pricing

Vivi have pricing options to suit all requirements, with low-cost talk plans where you pay for what you use, right through to VoIP Telephony System plans which include unlimited outbound calls and free handsets, you will always find the right plan to fit your business.

Vivi is not a reseller of someone else’s product, we own and operate our own VoIP Business Phone System network meaning we can keep our costs low and our service levels high.

Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!

Speak to us today to find out how much a new vivi VoIP Business Phone System would cost.

vivi Value for money
Vivi Care

Vivi Care Plan

We pride ourselves on our excellent customer care, our VoIP Business Phone System support team is available 24 hours a day, 7 days a week. We cover your VoIP Business System handsets for the life of your contract under our 48-hour repair or replace guarantee. Plus, you will have your own account manager who you can contact if you ever need any assistance with your VoIP Business Phone System set-up or if you wish to add more users. We can also offer free purchase and upgrade options on our handsets, just speak to one of our team members for more information

VoIP Business Phone System features

Our powerful Business Phone Service features will enhance your business and help to create a professional edge your business deserves.

You can have as many users as you need, so no restrictions on the number of calls you can make or receive at any one time. You can guide your incoming callers through to the right person or team of people using a personalised auto attendant system, whilst making sure that all of your VoIP Business Phone System calls are handled correctly out of hours too by having advanced time-based routing.

You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods

vivi VOIP frequently asked questions

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

A phone system that grows with you, add extra users at any time

Auto Attendant

Auto-attendant menu system

Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”

Personalised Announcements

Personalised announcements

Greet your callers with personalised messages

Music on Hold

Music on hold

Play music to callers when placed on hold

Live Billing

Live billing

Stay in control of your spending with a live view of monthly use, per extension

Live Stats

Live call stats

View live call statistics anytime you need to

Time-based Call Routing

Time-based call routing

Route calls depending on the day and time of day, perfect for out of hours services

Ring Groups

Ring/hunt groups

Distribute incoming calls to individual or groups of users

Voicemail to Email

Voicemail to email

Have your voicemails emailed directly to you as an audio file

System Manager

Online system manager

View live call and billing information, download and pay for invoices, plus make instant phone system changes

Free Support

Free 24/7 support

Our support team are available whenever you need it, anytime of the day

Click to Call

Click to call

Instantly click to call any number displayed on your chrome browser

Call Queueing

Call stacking/queuing

Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud

Call Forwarding

Call forwarding

Send calls to another extension, or external landline or mobile number

Call Whisper

Call whisper

Detect which service the caller is looking for, or use to differentiate between separate companies.

Caller ID

Inbound caller ID

View caller ID/telephone number of the inbound caller

Call Hold

Call hold

Easily place calls on hold

Call Transfer

Call transfer

Transfer calls to other extensions, regardless of their location

Call Conferencing

Call conferencing

Hold conference calls with your colleagues or clients

Call Divert

Call divert

Divert calls to another extension, or external landline or mobile number

Temporary Close

Temporary close service

Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods

Follow Me

Follow me services

Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone

Call Barring

Call barring

Block any inbound or outbound calls

Remote Call Pickup

Remote call pick-up & takeover

Pick up and/or takeover calls made to other extensions by intercepting the call

Remote Call Monitoring

Remote call monitoring

Listen in to a live call on another extension, perfect for staff training

Phonebook

Unified phone book

All users can have access to a centralised list of contacts

Music on Hold with Announcements

Custom music on hold with announcements

Play announcements with or without background music to callers placed on hold

Call Recording

Call recording

Record all incoming and outgoing calls per extension

Fax to Email

Fax to email

Send incoming faxes directly to an email address

Group ID

Group ID

Group ID works on your phone's screen showing the name of the group, department or company your caller selected

Numbers

Whether you are looking for a new telephone number, or if you are wanting to keep hold of your existing number – vivi can help. We have a huge selection of numbers allocated to us directly from Ofcom, and we have porting agreements with all major UK telecommunication providers.

Having a virtual phone number means that you can pick a number from any UK location, you don’t have to be limited to a Cramlington area code. This gives you a huge marketing advantage, allowing your business to expand into other “local” areas.

We make moving your existing to us as simple and seamless as possible, just chat to one of our team members today and we will handle the full process from start to finish (which usually takes around 7-10 days)

VoIP Business System Number options
  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Cramlington local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

VoIP Devices

Whether you need phones on desks, mobile phone app or VoIP sim cards, we’ve got you covered. We have a great selection of desktop phones and cordless phones to choose from, most of which we can offer free or at a greatly subsidised cost as part of your package. If you are moving to us from a different VoIP Business Phone System provider, then you can also bring your old devices to use if you wish, most VoIP enabled phones can be easily reprogrammed to work on our VoIP Business Phone System network.

If you aren’t looking for hardware, you can instead use softphone apps which can be installed into PC/laptops or even mobile phones, utilising your existing equipment and turning these into extensions of your new phone system.

vivi VOIP Products

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start - Vivi makes it easy
Vivi customer reviews

What our customers say...

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens