VoIP Business Phone System provider for Coulsdon
The complete VoIP Telephony System for your Coulsdon based business. Vivi is the clear and simple route to VoIP, we make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.
The VoIP Experts
We really know our stuff, we’ve been providing VoIP Business Phone Systems to businesses since 2008 and have perfected the art of building a system which is perfect for our users. Our team will fully consult with you regarding your phone system needs and build your perfect system customised to your business
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Free Fanvil X7
When you choose an Unlimited Talk Plan*

FREE GXP 2135
When you choose Talk More Talk Plan*

FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
We are with you every step of the way
When you decide to purchase a vivi VoIP Business Phone System, we don’t expect you to have to set everything up yourself, in fact, there is no technical knowledge required with our VoIP Telephony Systems. You don’t have to worry about any complicated self-set up, the extensions/handsets will be completely pre-configured before being handed over to you, meaning you simply have to plug them in when they arrive – you will be ready to make and receive calls on your new VoIP Business Phone System within a matter of minutes
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Homeworking VoIP Business Phone System
A large percentage of the UK workforce has permanently changed the physical location of their normal place of work. Your normal place of work may have been in Coulsdon, but now perhaps you need to allow staff members to work completely or partially from home or another remote location. Our vivi VoIP Phone Systems make this possible, all you need is a stable internet connection and you can make, receive and transfer anywhere!
Customer Control Panel
The Online Customer control panel the management system for your new VoIP Business Phone System. It allows you to make instant changes to your VoIP Business Phone System, plus have access to detailed activity reports, live billing information, live call statistics plus much more.
Pricing
Vivi has VoIP Business Phone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don’t have to worry about topping a prepaid account.
We own and operate our own VoIP Telephony System network, and do not resell someone else’s product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi VoIP Business Phone System.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Business Phone System even cheaper.
Our promise to you
We have a unique service plan to cover your new vivi VoIP Business Phone System. Business continuity is top of our priority and so if you ever have a problem with your VoIP Phone System, then you can feel safe in the knowledge that it will be covered by our 48-hour repair or replace lifetime guarantee. Our VoIP Business Phone System support helpline is also open 24 hours a day 7 days a week, so if you ever need any emergency assistance you know that we are only a phone call away. Not only that, we will allocate you your own account manager upon sign up and they will check in throughout the year to make sure you are happy with your system set-up.
Advanced system features included as standard
Discover powerful enterprise-level VoIP Business Phone System features, included as standard. We provide VoIP Phone System which grow with your business, with the ability to add more users at any time. Most of the KEWORD features such as the auto-attendant menu system, announcements, music on hold and voicemail to email can be customised and personalised to your business and our time-based call routing means that every call will be handled, regardless of the day or time of the call. You can also add extra VoIP Business Phone System features such as remote call monitoring and remote call pick-up and takeover perfect for staff training.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
VoIP Business Phone System telephone numbers
Need to keep your existing telephone number? No problem, we have porting agreements with all major UK telecommunication providers and moving your number to us is free! Just let us know the number you wish to port and we will handle the full process, from start to finish.
If it’s a new number that you are looking for then we can help with that too. We have area codes for all UK destinations including Coulsdon, and you can choose any of them – you won’t be restricted to choosing one with your area code.
We also have a fantastic range of local rate (033), national (083) and freephone (0800) numbers available. If you are looking for something special, we also have a great range of memorable numbers available – just ask one of our team members for more information.
Business Phone Service Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Coulsdon local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
Choosing your VoIP Device
When choosing your new VoIP Business Phone System, you will need to consider what devices you and your staff members will be using. You will be able to have a mixture of whatever suits your individual needs, you may want to have office-based staff to have hardware such as reception style handsets with more sophisticated features, plenty of speed dials etc. For home-based users, having a softphone installed onto a computer, laptop or mobile device may be more convenient.
If you have used VoIP before and already have some VoIP phones, then you should be able to bring these devices over to our VoIP Telephony System network – most SIP-enabled phones will be compatible. Just speak to one of our team members and we can confirm whether they can be reprogrammed.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.