Get your Carlisle based business a VoIP Business Phone System
Vivi is the clear and simple route to VoIP. We make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business. No hassle, no complicated or expensive installation, just excellent customer care and a complete VoIP Business System for your Carlisle based business.
The VoIP Experts
We really know our stuff, we’ve been providing VoIP Business Phone Systems to businesses since 2008 and have perfected the art of building a system which is perfect for our users. Our team will fully consult with you regarding your phone system needs and build your perfect system customised to your business
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
A KEWORD with no technical knowledge required!
Unlike other VoIP Business Phone System providers, we don’t expect you to set everything up yourself. We pride ourselves on our handheld service, and we will pre-configure everything prior to dispatch, meaning that all you need to do after delivery is plug the phones in. Our friendly team will call you on delivery day to make sure everything is working as expected and you will usually be ready to make and receive calls on your new VoIP Business System within a few minutes!
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Homeworking VoIP Business Phone System
A large percentage of the UK workforce has permanently changed the physical location of their normal place of work. Your normal place of work may have been in Carlisle, but now perhaps you need to allow staff members to work completely or partially from home or another remote location. Our vivi Business Phone Services make this possible, all you need is a stable internet connection and you can make, receive and transfer anywhere!
Online Customer Portal
The online customer portal is the management system for your new VoIP Business Phone System. It provides you with instant 24/7 access to manage your Business Phone Service call flows, set opening hours, set temporarily closed periods for bank holidays, view live call statistics, view and download invoices, plus much more!
Talk Plans to suit all budgets
Whether your looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered. We have a selection of Talk plans to choose from to make your new VoIP Business Phone System the right fit for your business.
Vivi is not a reseller of someone else’s VoIP Business Phone System product, we own and operate our own network meaning we can keep our costs low and our service levels high.
The majority of our Talk Plans even include free or subsidised handset costs, so setting up your new VoIP Telephony System is probably much cheaper than you think.
Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!
Speak to us today to find out how much a new vivi VoIP Telephony System would cost.
Don’t worry, we’ve got you covered
Our VoIP Business Phone System support team is available 24 hours a day, 7 days a week at no additional cost, plus you will have your own account manager who you will be able to speak with during normal working hours.
We cover your handsets for the life of your contract under our 48-hour repair or replace guarantee, so if your handset ever develops a fault you can rest assured that a replacement will be sent out quickly, free of charge.
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Discover powerful features
Our VoIP Business Phone Systems are packed full of great features to help your business communicate better. Features such as the auto attendant and personalised announcements will help you create a professional image, and ensure that all of your KEWORD calls are handled.
Discover powerful VoIP features with vivi
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Send calls to another extension, or external landline or mobile number
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Easily place calls on hold
Transfer calls to other extensions, regardless of their location
Hold conference calls with your colleagues or clients
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
VoIP Business Phone System telephone numbers
If you are moving to us from another provider, we understand that you will already have number/s that you need to keep hold of. Vivi makes this process extremely simple, just let one of our team members know and we will take care of the whole process from start to finish, usually taking around 7-10 days to complete.
If it’s a new number that you’re looking for, then we have a huge selection of numbers allocated to us directly from Ofcom. You can choose a number for any UK area (you won’t be restricted to a Carlisle area code) and you can have as many as you need. We also have local rate (033), national rate (084) and freephone (0800) numbers, and also a fantastic range of memorable available for you to choose from.
VoIP Phone System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Carlisle local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
There are a few different types of devices you can use with your new VoIP Business Phone System, softphones, hard phones or vivi VoIP sim cards.
Software-based phones (softphones) can be installed directly onto a computer, laptop, tablet or mobile device. They allow for instant connection to your phone system and make for an extremely cost-effective setup with no expenditure on hardware.
We have a huge selection of hard phones from the leading brands, including Grandstream, Gigaset and Fanvil. With devices ranging from cordless, top of the range touchscreens, right down to basic desktop phones – just speak to us today and we can advise on the best fit for your business.