Get your Caldicot based business a VoIP Business Phone System
Vivi is the clear and simple route to VoIP. We make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business. No hassle, no complicated or expensive installation, just excellent customer care and a complete VoIP Business System for your Caldicot based business.
The VoIP Business Phone System experts
We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service and bespoke systems which fit your business. We will fully consult with you regarding your phone system needs and then make sure your perfect phone system is delivered, whilst also being flexible enough to change and adapt with your business as you grow.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
We are with you every step of the way
When you decide to purchase a vivi VoIP Business Phone System, we don’t expect you to have to set everything up yourself, in fact, there is no technical knowledge required with our VoIP Business Systems. You don’t have to worry about any complicated self-set up, the extensions/handsets will be completely pre-configured before being handed over to you, meaning you simply have to plug them in when they arrive – you will be ready to make and receive calls on your new VoIP Business Phone System within a matter of minutes
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
One of the biggest reasons businesses make the move to a VoIP Business Phone System is that you can work almost anywhere – all you need is a stable internet connection. You could work from your office, home office, or even on the go via your mobile phone answering, making and transferring calls via your new VoIP Business Phone System.
Online System Manager
The online system manager is at the heart of the VoIP Business Phone System, controlling every aspect of your VoIP Phone System from adjusting your opening hours, changing your call routing, to viewing you live call statistics and billing information.
Vivi has VoIP Business Phone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don’t have to worry about topping a prepaid account.
We own and operate our own VoIP Business System network, and do not resell someone else’s product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi VoIP Business Phone System.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Business Phone System even cheaper.
Our promise to you
We have a unique service plan to cover your new vivi VoIP Business Phone System. Business continuity is top of our priority and so if you ever have a problem with your Business Phone Service, then you can feel safe in the knowledge that it will be covered by our 48-hour repair or replace lifetime guarantee. Our VoIP Business Phone System support helpline is also open 24 hours a day 7 days a week, so if you ever need any emergency assistance you know that we are only a phone call away. Not only that, we will allocate you your own account manager upon sign up and they will check in throughout the year to make sure you are happy with your system set-up.
VoIP Business Phone System features
Our powerful VoIP Phone System features will enhance your business and help to create a professional edge your business deserves.
Guide your incoming callers through to the right person or team of people using a personalised auto attendant system. Ensure all of your VoIP Business Phone System calls are handled correctly out of hours by having advanced time-based routing and having your voicemail sent directly to you as an audio file email attachment.
Our call stacking/queuing ensures that calls are stacked and handed to you from the cloud, ensuring that callers will never hit an engaged tone.
You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods
Discover powerful VoIP features with vivi
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Send calls to another extension, or external landline or mobile number
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Easily place calls on hold
Transfer calls to other extensions, regardless of their location
Hold conference calls with your colleagues or clients
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
Whether you are looking for a new telephone number, or if you are wanting to keep hold of your existing number – vivi can help. We have a huge selection of numbers allocated to us directly from Ofcom, and we have porting agreements with all major UK telecommunication providers.
Having a virtual phone number means that you can pick a number from any UK location, you don’t have to be limited to a Caldicot area code. This gives you a huge marketing advantage, allowing your business to expand into other “local” areas.
We make moving your existing to us as simple and seamless as possible, just chat to one of our team members today and we will handle the full process from start to finish (which usually takes around 7-10 days)
VoIP Telephony System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Caldicot local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
Vivi has a fantastic selection of user-friendly VoIP Business Phone System phones from the leading hardware providers such as Fanvil, Grandstream and Gigaset. Whether you’re looking for entry-level phones to support a small office environment or looking for something more sophisticated with large screens and plenty of speed dials, vivi has you covered.
If your moving to us from another provider, you may already have some device that you wish to reuse, this isn’t usually a problem either, most SIP-enabled phones can be reprovisioned to work on our VoIP Phone System network – just speak to one of our team members today.
If you don’t want any additional hardware, we can also help you to set up softphones, which can be installed onto computers, laptops and tablets and used alongside a headset to work very similarly to a standard phone – with the benefit of instant deployment and little to nothing setup costs.