VoIP Business Phone System Bungay

Feature-rich phone systems to enable business continuity and improve productivity, start your 30-day free trial today

Vivi cloud communications

A VoIP Business Phone System for business based in Bungay

Vivi is a VoIP Business System provider for businesses based in Bungay. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.

Exceptional customer service

We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service. Every one of our VoIP Business Phone Systems has been created after fully consulting with our client to ensure that the system fits their needs perfectly, whilst being flexible enough to adapt and grow with their business.

Vivi VOIP phone

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

x7_free
Free Fanvil X7

When you choose an Unlimited Talk Plan*

free_2135
FREE GXP 2135

When you choose Talk More Talk Plan*

free_1630
FREE GXP 1630

When you choose Talk Lite Plan*

Vivi cost savings

20% off every Plan

when you bring your own device or opt to use softphones**

 

*Offer based on 36-month contract.  **Does not include any 30-day contract plans

Handheld service

When you’re ready to order the new vivi VoIP Business Phone System you don’t need to worry about the setup or installation. Our VoIP Business Phone Systems are designed to be plug and play, so they will be completely pre-configured prior to dispatch, allowing you to plug them in and you will be ready to make and receive calls on your new VoIP Telephony System straight away. Our team will contact you to make sure everything is working perfectly and whenever you need to make any changes to your system, we are just a phone call away.

vivi VOIP Phone Features
Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Work from home

Work anywhere!

One of the biggest reasons businesses make the move to a VoIP Business Phone System is that you can work almost anywhere – all you need is a stable internet connection. You could work from your office, home office, or even on the go via your mobile phone answering, making and transferring calls via your new VoIP Business Phone System.

Online Customer Management System

Once you have set up your VoIP Business Phone System account with us, you will have access to the online customer management system, this gives you 24/7 web access to your vivi VoIP Business Phone System and have the tools to manage, view and edit the system as and when you need to.

 

Vivi's control panel

Pricing

Vivi has VoIP Business Phone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don’t have to worry about topping a prepaid account.

We own and operate our own Business Phone Service network, and do not resell someone else’s product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi VoIP Business Phone System.

You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Business Phone System even cheaper.

vivi Value for money
Vivi Care

Don’t worry, we’ve got you covered

Our VoIP Business Phone System support team is available 24 hours a day, 7 days a week at no additional cost, plus you will have your own account manager who you will be able to speak with during normal working hours.

We cover your handsets for the life of your contract under our 48-hour repair or replace guarantee, so if your handset ever develops a fault you can rest assured that a replacement will be sent out quickly, free of charge.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

VoIP Business Phone System features

Our powerful VoIP Business System features will enhance your business and help to create a professional edge your business deserves.

Guide your incoming callers through to the right person or team of people using a personalised auto attendant system. Ensure all of your VoIP Business Phone System calls are handled correctly out of hours by having advanced time-based routing and having your voicemail sent directly to you as an audio file email attachment.

Our call stacking/queuing ensures that calls are stacked and handed to you from the cloud, ensuring that callers will never hit an engaged tone.

You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods

vivi VOIP frequently asked questions

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

A phone system that grows with you, add extra users at any time

Auto Attendant

Auto-attendant menu system

Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”

Personalised Announcements

Personalised announcements

Greet your callers with personalised messages

Music on Hold

Music on hold

Play music to callers when placed on hold

Live Billing

Live billing

Stay in control of your spending with a live view of monthly use, per extension

Live Stats

Live call stats

View live call statistics anytime you need to

Time-based Call Routing

Time-based call routing

Route calls depending on the day and time of day, perfect for out of hours services

Ring Groups

Ring/hunt groups

Distribute incoming calls to individual or groups of users

Voicemail to Email

Voicemail to email

Have your voicemails emailed directly to you as an audio file

System Manager

Online system manager

View live call and billing information, download and pay for invoices, plus make instant phone system changes

Free Support

Free 24/7 support

Our support team are available whenever you need it, anytime of the day

Click to Call

Click to call

Instantly click to call any number displayed on your chrome browser

Call Queueing

Call stacking/queuing

Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud

Call Forwarding

Call forwarding

Send calls to another extension, or external landline or mobile number

Call Whisper

Call whisper

Detect which service the caller is looking for, or use to differentiate between separate companies.

Caller ID

Inbound caller ID

View caller ID/telephone number of the inbound caller

Call Hold

Call hold

Easily place calls on hold

Call Transfer

Call transfer

Transfer calls to other extensions, regardless of their location

Call Conferencing

Call conferencing

Hold conference calls with your colleagues or clients

Call Divert

Call divert

Divert calls to another extension, or external landline or mobile number

Temporary Close

Temporary close service

Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods

Follow Me

Follow me services

Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone

Call Barring

Call barring

Block any inbound or outbound calls

Remote Call Pickup

Remote call pick-up & takeover

Pick up and/or takeover calls made to other extensions by intercepting the call

Remote Call Monitoring

Remote call monitoring

Listen in to a live call on another extension, perfect for staff training

Phonebook

Unified phone book

All users can have access to a centralised list of contacts

Music on Hold with Announcements

Custom music on hold with announcements

Play announcements with or without background music to callers placed on hold

Call Recording

Call recording

Record all incoming and outgoing calls per extension

Fax to Email

Fax to email

Send incoming faxes directly to an email address

Group ID

Group ID

Group ID works on your phone's screen showing the name of the group, department or company your caller selected

Move your existing number to us

You can move your existing telephone number to us free of charge, we also have plenty of new numbers available directly from Ofcom. So, if you are looking for a new number to advertise your business or to reach out to different UK areas, just because your business is based in Bungay, you are not restricted to numbers for that area, you can have an area code for any UK location, widening your businesses reach to outside of your local area.

VoIP Phone System Number options
  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Bungay local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

VoIP Compatible phones

Complete your vivi VoIP Business Phone System with the right device for you and your staff. You can choose from hard phones, softphones, sim cards or have a mixture of all!

Our huge variety of plug and play, reliable VoIP Phone System devices come from leading brands such as Gigaset, Gransream and Fanvil all of which offer a huge choice of handsets. Whether you’re looking for something basic and simple to use, or the advanced, with huge feature sets and large touchscreens we’ve got you covered.

If it’s software-based devices you are looking for, then we can also help you get set up with softphones which can be installed onto mobile devices, computers or tablets – just give us a call and we can discuss your requirements in detail.

vivi VOIP Products

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start - Vivi makes it easy
Vivi customer reviews

What our customers say...

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens