Basingstoke VoIP Business Phone Systems
Vivi has been providing VoIP Phone Systems in Basingstoke and the rest of the UK since 2008. We pride ourselves on our exceptional customer service, delivering high-quality phone systems at low costs. We make the process of adopting VoIP simple, secure and affordable, regardless of the size of your business.
We really know our stuff
Our tight-knit, highly-trained team has been delivering VoIP Business Phone Systems to businesses since 2008. We pride ourselves on creating, bespoke solutions for our customers and will always ensure the phone system is a perfect fit, whilst also being flexible enough to adapt to growing businesses.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Free Fanvil X7
When you choose an Unlimited Talk Plan*
FREE GXP 2135
When you choose Talk More Talk Plan*
FREE GXP 1630
When you choose Talk Lite Plan*
20% off every Plan
when you bring your own device or opt to use softphones**
*Offer based on 36-month contract. **Does not include any 30-day contract plans
Plug and play VoIP Business Phone System
Vivi allows you to do what you do best – manage your business and not have to worry about your new VoIP Business Phone System. We will handle the complete set-up of your VoIP Business Phone System and your extensions, pre-configuring them to your exact requirements prior to delivery. This means that all you have to do is connect them to your internet-enabled network and they will automatically download settings from the cloud and will be ready to use within a few minutes, no technical knowledge is required!
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Need to work from home?
Using a vivi VoIP Business Phone System you can stay connected regardless of your physical location. There is no denying that flexible working options are now more important than ever, so allowing you and your staff to work away from your Basingstoke base is a big factor when considering your business communications.
With vivi as long as you have a stable internet connection, you can make and receive calls via your VoIP Business Phone System anywhere, and it will be as seamless as you all working from the same location.
Web-based Customer Portal
The web-based customer portal gives you 24/7 access to an essential range of enterprise-level products and services designed to simplify the running of your VoIP Business Phone System. It gives you access to powerful VoIP Phone System tools such as real-time call statistics and billing information.
VoIP Business Phone System Pricing
Vivi has a selection of great monthly talk plans, most of which include a fantastic package of free and included minutes to call anywhere in the UK. Whether you’re looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered.
Your new VoIP Business System will have no charges for ongoing support or maintenance, as the VoIP Business Phone System is preconfigured before dispatch, which means it’s a plug-and-play service without the need for expensive on-site installation.
Speak to us today to find out how much a new vivi VoIP Business System would cost.
Vivi Care
Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi VoIP Business Phone System if you need assistance, and lays out our customer service commitments.
Vivi Care encapsulates our customer service delivery and handset warranty to our customers.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Included VoIP Business Phone System features
Our enterprise-level VoIP Business System features are included as standard. You can have as many users as you need (no restrictions) and choose exactly the features that fit your business. You can route calls depending on the day and time of day, greet your inbound callers with a bespoke message to introduce your business, and also allow customers to select options or departments to choose from.
Out of hours, you can choose to perhaps filter your VoIP Business Phone System calls to an emergency line, or straight to voicemail, which can be emailed to you allowing you to listen to messages wherever you are. The call queuing/stacking system ensures that callers will never hit an engaged tone and the follow-me service allows your incoming calls to reach you on your desk phone, mobile app or as a call forward to an external number.
Discover powerful VoIP features with vivi
Unlimited users
A phone system that grows with you, add extra users at any time
Auto-attendant menu system
Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”
Personalised announcements
Greet your callers with personalised messages
Music on hold
Play music to callers when placed on hold
Live billing
Stay in control of your spending with a live view of monthly use, per extension
Live call stats
View live call statistics anytime you need to
Time-based call routing
Route calls depending on the day and time of day, perfect for out of hours services
Ring/hunt groups
Distribute incoming calls to individual or groups of users
Voicemail to email
Have your voicemails emailed directly to you as an audio file
Online system manager
View live call and billing information, download and pay for invoices, plus make instant phone system changes
Free 24/7 support
Our support team are available whenever you need it, anytime of the day
Click to call
Instantly click to call any number displayed on your chrome browser
Call stacking/queuing
Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud
Call forwarding
Send calls to another extension, or external landline or mobile number
Call whisper
Detect which service the caller is looking for, or use to differentiate between separate companies.
Inbound caller ID
View caller ID/telephone number of the inbound caller
Call hold
Easily place calls on hold
Call transfer
Transfer calls to other extensions, regardless of their location
Call conferencing
Hold conference calls with your colleagues or clients
Call divert
Divert calls to another extension, or external landline or mobile number
Temporary close service
Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods
Follow me services
Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone
Call barring
Block any inbound or outbound calls
Remote call pick-up & takeover
Pick up and/or takeover calls made to other extensions by intercepting the call
Remote call monitoring
Listen in to a live call on another extension, perfect for staff training
Unified phone book
All users can have access to a centralised list of contacts
Custom music on hold with announcements
Play announcements with or without background music to callers placed on hold
Call recording
Record all incoming and outgoing calls per extension
Fax to email
Send incoming faxes directly to an email address
Group ID
Group ID works on your phone's screen showing the name of the group, department or company your caller selected
Numbers
Whether you are looking for a new telephone number, or if you are wanting to keep hold of your existing number – vivi can help. We have a huge selection of numbers allocated to us directly from Ofcom, and we have porting agreements with all major UK telecommunication providers.
Having a virtual phone number means that you can pick a number from any UK location, you don’t have to be limited to a Basingstoke area code. This gives you a huge marketing advantage, allowing your business to expand into other “local” areas.
We make moving your existing to us as simple and seamless as possible, just chat to one of our team members today and we will handle the full process from start to finish (which usually takes around 7-10 days)
VoIP Business System Number options
- VoIP Business Phone System 0800 freephone numbers
- VoIP Business Phone System 033 local rate numbers
- 0843 National rate numbers for VoIP Business Phone Systems
- Basingstoke local numbers
- VoIP Business Phone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Business Phone System
Choosing your VoIP Device
When choosing your new VoIP Business Phone System, you will need to consider what devices you and your staff members will be using. You will be able to have a mixture of whatever suits your individual needs, you may want to have office-based staff to have hardware such as reception style handsets with more sophisticated features, plenty of speed dials etc. For home-based users, having a softphone installed onto a computer, laptop or mobile device may be more convenient.
If you have used VoIP before and already have some VoIP phones, then you should be able to bring these devices over to our VoIP Phone System network – most SIP-enabled phones will be compatible. Just speak to one of our team members and we can confirm whether they can be reprogrammed.
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
