Aberdeen VoIP Business Phone System

A flexible and fully-scalable cloud-based system, with monthly billing and 24/7 free support.

Vivi cloud communications

A VoIP Business Phone Systems for your Aberdeen based business

Getting a VoIP Telephony System for your business in Aberdeen couldn’t be easier. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. We are the experts in helping businesses to get the perfect phone system for them, making the process uncomplicated, secure and affordable.

We know our stuff

Our tight-knit highly trained team will fully consult with you regarding your requirements and setup options for your new VoIP Business Phone System to make sure you get the most perfect phone system for your business.

Vivi VOIP phone

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

x7_free
Free Fanvil X7

When you choose an Unlimited Talk Plan*

free_2135
FREE GXP 2135

When you choose Talk More Talk Plan*

free_1630
FREE GXP 1630

When you choose Talk Lite Plan*

Vivi cost savings

20% off every Plan

when you bring your own device or opt to use softphones**

 

*Offer based on 36-month contract.  **Does not include any 30-day contract plans

Handheld service

When you’re ready to order the new vivi VoIP Business Phone System you don’t need to worry about the setup or installation. Our VoIP Business Phone Systems are designed to be plug and play, so they will be completely pre-configured prior to dispatch, allowing you to plug them in and you will be ready to make and receive calls on your new VoIP Business System straight away. Our team will contact you to make sure everything is working perfectly and whenever you need to make any changes to your system, we are just a phone call away.

vivi VOIP Phone Features
Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Work from home

A VoIP Business Phone System that allows you to work anywhere

One of the biggest benefits of a VoIP Business Phone System is that you can work almost anywhere – all you will need is an internet connection. Your business might be based in Aberdeen, but you will be able to make and receive calls from your VoIP Business System regardless of your physical location, perfect for remote working. You could work from your office, home office, or even on the go via your mobile phone.

Online Customer Management System

Once you have set up your VoIP Business Phone System account with us, you will have access to the online customer management system, this gives you 24/7 web access to your vivi VoIP Business Phone System and have the tools to manage, view and edit the system as and when you need to.

 

Vivi's control panel

Talk Plans and Pricing

A new VoIP Business Phone System doesn’t have to carry a large price tag! We own and operate our own Business Phone Service network meaning we can keep our prices low and service levels high. Our Talk plans are designed to suit all business users, with a variety of plans with a bundle of free minutes included for outbound calls. We even have an unlimited plan to cover all of your UK landline and mobile minutes.

You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Business Phone System even cheaper.

Our plug and play service means that you don’t have to pay any charges for on-site installation, and maintenance and 24/7 support are included as standard at no extra cost.

Speak to us today to find out how much a new vivi VoIP Business Phone System would cost.

vivi Value for money
Vivi Care

A rock-solid VoIP Business Phone System backed up by our vivi care service.

Our vivi care encapsulates the care and service that we promise to you. Throughout your time with us, you have access to our free VoIP Business Phone System 24/7 helpline, and we really do pride ourselves on our personal service. Once you have purchased your VoIP Phone System, we will allocate you an account manager who will look after your account for the duration of your contract. With our 48-hour repair or replace guarantee, a support line which is always open and our friendly knowledgeable team, you can rest assured that your business communications are in good hands.

VoIP Business Phone System features

Our powerful Business Phone Service features will enhance your business and help to create a professional edge your business deserves.

Guide your incoming callers through to the right person or team of people using a personalised auto attendant system. Ensure all of your VoIP Business Phone System calls are handled correctly out of hours by having advanced time-based routing and having your voicemail sent directly to you as an audio file email attachment.

Our call stacking/queuing ensures that calls are stacked and handed to you from the cloud, ensuring that callers will never hit an engaged tone.

You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods

vivi VOIP frequently asked questions

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

A phone system that grows with you, add extra users at any time

Auto Attendant

Auto-attendant menu system

Allow callers to choose an option/department to be put through to eg “Press 1 for Sales”

Personalised Announcements

Personalised announcements

Greet your callers with personalised messages

Music on Hold

Music on hold

Play music to callers when placed on hold

Live Billing

Live billing

Stay in control of your spending with a live view of monthly use, per extension

Live Stats

Live call stats

View live call statistics anytime you need to

Time-based Call Routing

Time-based call routing

Route calls depending on the day and time of day, perfect for out of hours services

Ring Groups

Ring/hunt groups

Distribute incoming calls to individual or groups of users

Voicemail to Email

Voicemail to email

Have your voicemails emailed directly to you as an audio file

System Manager

Online system manager

View live call and billing information, download and pay for invoices, plus make instant phone system changes

Free Support

Free 24/7 support

Our support team are available whenever you need it, anytime of the day

Click to Call

Click to call

Instantly click to call any number displayed on your chrome browser

Call Queueing

Call stacking/queuing

Ensure that callers never hit an engaged tone, calls are stacked and handed to you from the cloud

Call Forwarding

Call forwarding

Send calls to another extension, or external landline or mobile number

Call Whisper

Call whisper

Detect which service the caller is looking for, or use to differentiate between separate companies.

Caller ID

Inbound caller ID

View caller ID/telephone number of the inbound caller

Call Hold

Call hold

Easily place calls on hold

Call Transfer

Call transfer

Transfer calls to other extensions, regardless of their location

Call Conferencing

Call conferencing

Hold conference calls with your colleagues or clients

Call Divert

Call divert

Divert calls to another extension, or external landline or mobile number

Temporary Close

Temporary close service

Schedule closed periods in advance, or instantly, perfect for bank holidays or extended closed periods

Follow Me

Follow me services

Allow your incoming calls to reach up to 5 different destinations simultaneously, including your desk phone

Call Barring

Call barring

Block any inbound or outbound calls

Remote Call Pickup

Remote call pick-up & takeover

Pick up and/or takeover calls made to other extensions by intercepting the call

Remote Call Monitoring

Remote call monitoring

Listen in to a live call on another extension, perfect for staff training

Phonebook

Unified phone book

All users can have access to a centralised list of contacts

Music on Hold with Announcements

Custom music on hold with announcements

Play announcements with or without background music to callers placed on hold

Call Recording

Call recording

Record all incoming and outgoing calls per extension

Fax to Email

Fax to email

Send incoming faxes directly to an email address

Group ID

Group ID

Group ID works on your phone's screen showing the name of the group, department or company your caller selected

Telephone numbers

If you’re starting a new business, we can provide you with your perfect phone number. You can choose from a huge selection of numbers for any UK area code and not be restricted to a Aberdeen STD code. You can have as many telephone numbers as you wish, and they cost just £3 per month for a standard number.

We also have a great selection of memorable numbers, 033 local rate, 083 national rate and 0800 freephone numbers – just chat to one of our team members today and we will help you to find your perfect number.

Alternatively, you can also move an existing number to us. We have agreements in place with all major Uk providers, and not only is it free to port a number to us, but we also take care of the whole process, from start to finish.

Business Phone Service Number options
  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Aberdeen local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

User-friendly phones

Vivi has a fantastic selection of user-friendly VoIP Business Phone System phones from the leading hardware providers such as Fanvil, Grandstream and Gigaset. Whether you’re looking for entry-level phones to support a small office environment or looking for something more sophisticated with large screens and plenty of speed dials, vivi has you covered.

If your moving to us from another provider, you may already have some device that you wish to reuse, this isn’t usually a problem either, most SIP-enabled phones can be reprovisioned to work on our VoIP Phone System network – just speak to one of our team members today.

If you don’t want any additional hardware, we can also help you to set up softphones, which can be installed onto computers, laptops and tablets and used alongside a headset to work very similarly to a standard phone – with the benefit of instant deployment and little to nothing setup costs.

vivi VOIP Products

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start - Vivi makes it easy
Vivi customer reviews

What our customers say...

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd