VoIP Business Phone System provider for Pontypool

Scalable, reliable VoIP Solution for businesses of all sizes, handheld service, free 24/7 and completely hassle-free

Vivi cloud communications

VoIP Business Phone System provider for Pontypool

The complete Business Phone Service for your Pontypool based business. Vivi is the clear and simple route to VoIP, we make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.

Vivi VOIP phone
Vivi Care

We’ve been building systems since 2008. Our tight-knit highly trained team will fully consult with you regarding your VoIP Business Phone System requirements and setup options to make sure you get the most perfect phone system for your business.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Plug and play VoIP Business Phone System

Vivi allows you to do what you do best - manage your business and not have to worry about your new VoIP Business Phone System. We will handle the complete set-up of your VoIP Business Phone System and your extensions, pre-configuring them to your exact requirements prior to delivery. This means that all you have to do is connect them to your internet-enabled network and they will automatically download settings from the cloud and will be ready to use within a few minutes, no technical knowledge is required!

vivi VOIP frequently asked questions

Seamless remote working

Work from home

Our VoIP Business Phone Systems enable you and your team to work from home, or any other remote location using their broadband, Wifi or 4G network. Whether your team member is working from the business address in Pontypool, or from home, calls will be distributed by your VoIP Telephony System as normal, with the ability to access voicemails and make and transfer calls just like you would do if you were all working from the same location.

Discover powerful features

Our VoIP Business Phone Systems are packed full of great features to help your business communicate better. Features such as the auto attendant and personalised announcements will help you create a professional image, and ensure that all of your VoIP Business Phone System calls are handled.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Online System Manager

The online system manager is at the heart of the VoIP Business Phone System, controlling every aspect of your Business Phone Service from adjusting your opening hours, changing your call routing, to viewing you live call statistics and billing information.

Vivi's control panel
vivi Value for money

Pricing

Vivi has VoIP Business Phone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don't have to worry about topping a prepaid account.

We own and operate our own VoIP Phone System network, and do not resell someone else's product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi VoIP Business Phone System.

You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new VoIP Business Phone System even cheaper.

Vivi customer reviews

What our customers say...

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

Vivi Care

Vivi Care Plan

We pride ourselves on our excellent customer care, our VoIP Business Phone System support team is available 24 hours a day, 7 days a week. We cover your VoIP Telephony System handsets for the life of your contract under our 48-hour repair or replace guarantee. Plus, you will have your own account manager who you can contact if you ever need any assistance with your VoIP Business Phone System set-up or if you wish to add more users. We can also offer free purchase and upgrade options on our handsets, just speak to one of our team members for more information

Phone numbers

We have a huge selection of telephone numbers to choose from, and if you need to move your current number to us, that's no problem either.

The beauty of a virtual phone number is that when you choose one, you are not restricted to a Pontypool area code. You can choose a “local” number for any UK area which is a great way to expand your business and market to clients outside of your geographical location. Our standard numbers cost just £3 each and we also have a great selection of memorable numbers available if you are looking for something special for your marketing campaigns.

Moving your existing number to us couldn't be simpler, just give our team a call and they will let us know what the process is, and we will fully handle the request from start to finish. Number porting usually takes around 7-10 days to complete.

Vivi built and based in the UK
vivi VOIP Products

VoIP Phone System Number options

  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Pontypool local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start