VoIP Business Phone System Merthyr Tydfil

Hassle-free, purpose-built VoIP systems allowing for flexible working options, increased functionality and huge cost savings

Vivi cloud communications

VoIP Business Phone Systems supplier for Merthyr Tydfil

Looking for a VoIP Business Phone System provider in Merthyr Tydfil? Vivi can help, we provide UK businesses with completely bespoke, simple to use, and feature-rich VoIP Business System. Regardless of the size of your business, you can get a new system up and running within a few days, all backed by our 24/7 support team, excellent talk plan packages and access to our online system management giving you powerful call control and productivity tools whenever you need them.

Vivi VOIP phone
Vivi Care

Our tight-knit, highly-trained team has been delivering VoIP Business Phone Systems to businesses since 2008. We pride ourselves on creating, bespoke solutions for our customers and will always ensure the phone system is a perfect fit, whilst also being flexible enough to adapt to growing businesses.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Plug and play VoIP Business Phone Systems

When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your VoIP Business Phone System bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.

vivi VOIP frequently asked questions

Don't be tied to one location!

Work from home

Your business might be based in Merthyr Tydfil, but using a VoIP Business Phone System you will be able to make, receive and transfer calls regardless of your physical location, perfect for remote working. You could be working from the office one day, home another and even be able to connect to your Business Phone Service when you're out and about via a mobile phone/sim card extension.

Advanced system features included as standard

Discover powerful enterprise-level VoIP Business Phone System features, included as standard. We provide Business Phone Service which grow with your business, with the ability to add more users at any time. Most of the VoIP Business Phone System features such as the auto-attendant menu system, announcements, music on hold and voicemail to email can be customised and personalised to your business and our time-based call routing means that every call will be handled, regardless of the day or time of the call. You can also add extra VoIP Business Phone System features such as remote call monitoring and remote call pick-up and takeover perfect for staff training.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Web-based portal

At the heart of your VoIP Business Phone System is your online web portal, this allows for complete management of your VoIP Phone System in real-time. View live call statistics and billing information, plus have access to remote handset management and call flows.

Vivi's control panel
vivi Value for money

VoIP Business Phone System Pricing

Vivi has a selection of great monthly talk plans, most of which include a fantastic package of free and included minutes to call anywhere in the UK. Whether you're looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered.

Your new VoIP Phone System will have no charges for ongoing support or maintenance, as the VoIP Business Phone System is preconfigured before dispatch, which means it's a plug-and-play service without the need for expensive on-site installation.

Speak to us today to find out how much a new vivi VoIP Phone System would cost.

Vivi customer reviews

What our customers say...

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

Vivi Care

Vivi Care plan

Don't worry, we’ve got you covered! Our high-quality VoIP Business Phone Systems are backed up by our expert support and lifetime guarantee.

Vivi care is a unique service plan that defines how we look after you and lays out our customer service commitments

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Telephone numbers If you already have a phone number that you need to keep hold of then you can simply move your number to us, free of charge. We have porting agreements in place with all major UK providers and we handle the full process from start to finish.

We have a huge selection of telephone numbers for all UK areas allocated to us directly from Ofcom, so if you need a new number then just let us know. You can choose a Merthyr Tydfil number, or a number for any other UK destination, you don't have to be physically based in that area to get that area code. Our standard telephone numbers cost just £3 per month, and we also have a fantastic range of memorable numbers which start from just £5 per month - just let us know the area code you are looking for and we will find your perfect phone number.

Vivi built and based in the UK
vivi VOIP Products

Business Phone Service Number options

  • VoIP Business Phone System 0800 freephone numbers
  • VoIP Business Phone System 033 local rate numbers
  • 0843 National rate numbers for VoIP Business Phone Systems
  • Merthyr Tydfil local numbers
  • VoIP Business Phone System numbers for any UK area code
  • Memorable phone numbers for your new VoIP Business Phone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start