Hosted VoIP Phone System provider for Heanor and Loscoe

Scalable, reliable VoIP Solution for businesses of all sizes, handheld service, free 24/7 and completely hassle-free

Vivi cloud communications

Hosted VoIP Phone Systems

Smart, high-quality Hosted phone system for businesses based in Heanor and Loscoe and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable - for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.

Vivi VOIP phone
Vivi Care

We’ve been building systems since 2008. Our tight-knit highly trained team will fully consult with you regarding your Hosted VoIP Phone System requirements and setup options to make sure you get the most perfect phone system for your business.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Plug and play Hosted VoIP Phone Systems

When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your Hosted VoIP Phone System bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.

vivi VOIP frequently asked questions

Don't be tied to one location!

Work from home

Your business might be based in Heanor and Loscoe, but using a Hosted VoIP Phone System you will be able to make, receive and transfer calls regardless of your physical location, perfect for remote working. You could be working from the office one day, home another and even be able to connect to your Hosted PBX when you're out and about via a mobile phone/sim card extension.

Enterprise-level Features

Your new Hosted VoIP Phone System will include a whole host of enterprise-level Hosted phone system features at no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, for example, “Welcome to Janes furnishings, press 1 for Sales, 2 for Customer support for press 3 for anything else”

You can set your own advanced time-based call routing and also set up temporarily closed rules, perfect for scheduling bank holiday closes in advance.

Standard Hosted VoIP Phone System features such as the music on hold, will give your business that professional image it deserves, and when you can't get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Web-based Customer Portal

The web-based customer portal gives you 24/7 access to an essential range of enterprise-level products and services designed to simplify the running of your Hosted VoIP Phone System. It gives you access to powerful Hosted PBX tools such as real-time call statistics and billing information.

Vivi's control panel
vivi Value for money

Talk plans to suit all budgets

Our talk plans range from just £6 per user per month, all the way through to our unlimited plans which give you unlimited minutes to UK landline and mobile numbers, so you will always find a Hosted VoIP Phone System talk plan to suit your budget.

Vivi is a network, not a reseller, so we can keep our costs low and our service levels high. With our plug and play devices you don’t need to pay any installation fees or site visits, and your new vivi Hosted VoIP Phone System will be covered by our free vivi care package with no maintenance or upgrade charges either.

Vivi customer reviews

What our customers say...

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

Vivi Care

Lifetime warranty included!

Vivi care lays out our customer service commitment to you, ensuring that your new vivi Hosted VoIP Phone System is covered by the care that your business deserves. It encapsulates our customer service delivery and handset warranty.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Numbering options

If your business is already established, then you can move your existing Heanor and Loscoe telephone number to us, free of charge. Just speak to our friendly team and we can let you know what details we need. Number porting usually takes around 7-10 days and we will handle everything from start to finish.

If you are a new business, or if your Heanor and Loscoe based business is looking to expand into other geographic areas, you can choose a new number for any UK area. The beauty of a virtual phone number is that you can have a number with any area code expanding your customer base outside of Heanor and Loscoe.

Vivi built and based in the UK
vivi VOIP Products

Hosted PBX Number options

  • Hosted VoIP Phone System 0800 freephone numbers
  • Hosted VoIP Phone System 033 local rate numbers
  • 0843 National rate numbers for Hosted VoIP Phone Systems
  • Heanor and Loscoe local numbers
  • Hosted VoIP Phone System numbers for any UK area code
  • Memorable phone numbers for your new Hosted VoIP Phone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start