Hosted VoIP Phone Systems for Fakenham

Talk to vivi and discover a smarter way to run your business communications

Vivi cloud communications

A Hosted VoIP Phone Systems for your Fakenham based business

Getting a Hosted PBX for your business in Fakenham couldn’t be easier. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. We are the experts in helping businesses to get the perfect phone system for them, making the process uncomplicated, secure and affordable.

Vivi VOIP phone
Vivi Care

Our tight-knit highly trained team will fully consult with you regarding your requirements and setup options for your new Hosted VoIP Phone System to make sure you get the most perfect phone system for your business.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

A Hosted VoIP Phone System with no technical knowledge required!

Unlike other Hosted VoIP Phone System providers, we don't expect you to set everything up yourself. We pride ourselves on our handheld service, and we will pre-configure everything prior to dispatch, meaning that all you need to do after delivery is plug the phones in. Our friendly team will call you on delivery day to make sure everything is working as expected and you will usually be ready to make and receive calls on your new Hosted PBX within a few minutes!

vivi VOIP frequently asked questions

Don't be tied to one location!

Work from home

Your business might be based in Fakenham, but using a Hosted VoIP Phone System you will be able to make, receive and transfer calls regardless of your physical location, perfect for remote working. You could be working from the office one day, home another and even be able to connect to your Hosted phone system when you're out and about via a mobile phone/sim card extension.

Included Hosted VoIP Phone System features

Our enterprise-level Hosted voice features are included as standard. You can have as many users as you need (no restrictions) and choose exactly the features that fit your business. You can route calls depending on the day and time of day, greet your inbound callers with a bespoke message to introduce your business, and also allow customers to select options or departments to choose from.

Out of hours, you can choose to perhaps filter your Hosted VoIP Phone System calls to an emergency line, or straight to voicemail, which can be emailed to you allowing you to listen to messages wherever you are. The call queuing/stacking system ensures that callers will never hit an engaged tone and the follow-me service allows your incoming calls to reach you on your desk phone, mobile app or as a call forward to an external number.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Customer web portal

Have instant access to your Hosted VoIP Phone System via the online customer portal. Make instant changes to your Hosted PBX call routing options, add a temporarily closed period for upcoming bank holidays, view live billing and call information, plus much more - you have control at your fingertips.

Vivi's control panel
vivi Value for money

Pricing

Vivi has Hosted VoIP Phone System talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don't have to worry about topping a prepaid account.

We own and operate our own Hosted phone system network, and do not resell someone else's product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi Hosted VoIP Phone System.

You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Hosted VoIP Phone System even cheaper.

Vivi customer reviews

What our customers say...

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

Vivi Care

Don’t worry, we've got you covered

Our Hosted VoIP Phone System support team is available 24 hours a day, 7 days a week at no additional cost, plus you will have your own account manager who you will be able to speak with during normal working hours.

We cover your handsets for the life of your contract under our 48-hour repair or replace guarantee, so if your handset ever develops a fault you can rest assured that a replacement will be sent out quickly, free of charge.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Telephone numbers If you already have a phone number that you need to keep hold of then you can simply move your number to us, free of charge. We have porting agreements in place with all major UK providers and we handle the full process from start to finish.

We have a huge selection of telephone numbers for all UK areas allocated to us directly from Ofcom, so if you need a new number then just let us know. You can choose a Fakenham number, or a number for any other UK destination, you don't have to be physically based in that area to get that area code. Our standard telephone numbers cost just £3 per month, and we also have a fantastic range of memorable numbers which start from just £5 per month - just let us know the area code you are looking for and we will find your perfect phone number.

Vivi built and based in the UK
vivi VOIP Products

Hosted PBX Number options

  • Hosted VoIP Phone System 0800 freephone numbers
  • Hosted VoIP Phone System 033 local rate numbers
  • 0843 National rate numbers for Hosted VoIP Phone Systems
  • Fakenham local numbers
  • Hosted VoIP Phone System numbers for any UK area code
  • Memorable phone numbers for your new Hosted VoIP Phone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start