Hosted VoIP Phone Systems
Smart, high-quality Hosted phone system for businesses based in Durham and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable - for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
We’ve been providing phone systems to UK businesses since 2008, we have a tight-knit, highly trained team who will fully consult with you regarding your phone system needs and build your perfect system, customised to your business
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play Hosted VoIP Phone Systems
When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your Hosted VoIP Phone System bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.
Need to work from home?
Using a vivi Hosted VoIP Phone System you can stay connected regardless of your physical location. There is no denying that flexible working options are now more important than ever, so allowing you and your staff to work away from your Durham base is a big factor when considering your business communications.
With vivi as long as you have a stable internet connection, you can make and receive calls via your Hosted VoIP Phone System anywhere, and it will be as seamless as you all working from the same location.
Advanced system features included as standard
Discover powerful enterprise-level Hosted VoIP Phone System features, included as standard. We provide Hosted phone system which grow with your business, with the ability to add more users at any time. Most of the Hosted VoIP Phone System features such as the auto-attendant menu system, announcements, music on hold and voicemail to email can be customised and personalised to your business and our time-based call routing means that every call will be handled, regardless of the day or time of the call. You can also add extra Hosted VoIP Phone System features such as remote call monitoring and remote call pick-up and takeover perfect for staff training.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Online Customer Management System
Once you have set up your Hosted VoIP Phone System account with us, you will have access to the online customer management system, this gives you 24/7 web access to your vivi Hosted VoIP Phone System and have the tools to manage, view and edit the system as and when you need to.
Talk Plans to suit all budgets
Whether your looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered. We have a selection of Talk plans to choose from to make your new Hosted VoIP Phone System the right fit for your business.
Vivi is not a reseller of someone else's Hosted VoIP Phone System product, we own and operate our own network meaning we can keep our costs low and our service levels high.
The majority of our Talk Plans even include free or subsidised handset costs, so setting up your new Hosted voice is probably much cheaper than you think.
Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!
Speak to us today to find out how much a new vivi Hosted voice would cost.
Vivi Care
Vivi care is our unique Hosted VoIP Phone System service plan and includes lifetime handset warranty, 48-hour repair or replace guarantee, free 24/7 customer support, free purchase and upgrade options and quarterly customer service calls.
Numbering options
If your business is already established, then you can move your existing Durham telephone number to us, free of charge. Just speak to our friendly team and we can let you know what details we need. Number porting usually takes around 7-10 days and we will handle everything from start to finish.
If you are a new business, or if your Durham based business is looking to expand into other geographic areas, you can choose a new number for any UK area. The beauty of a virtual phone number is that you can have a number with any area code expanding your customer base outside of Durham.
Hosted phone system Number options
- Hosted VoIP Phone System 0800 freephone numbers
- Hosted VoIP Phone System 033 local rate numbers
- 0843 National rate numbers for Hosted VoIP Phone Systems
- Durham local numbers
- Hosted VoIP Phone System numbers for any UK area code
- Memorable phone numbers for your new Hosted VoIP Phone System
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
