A Hosted VoIP Phone System for business based in Burslem
Vivi is a Hosted PBX provider for businesses based in Burslem. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
We’ve been building systems since 2008. Our tight-knit highly trained team will fully consult with you regarding your Hosted VoIP Phone System requirements and setup options to make sure you get the most perfect phone system for your business.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
We are with you every step of the way
When you decide to purchase a vivi Hosted VoIP Phone System, we don't expect you to have to set everything up yourself, in fact, there is no technical knowledge required with our Hosted phone system. You don’t have to worry about any complicated self-set up, the extensions/handsets will be completely pre-configured before being handed over to you, meaning you simply have to plug them in when they arrive - you will be ready to make and receive calls on your new Hosted VoIP Phone System within a matter of minutes
Flexible working options
Allowing staff to work away from your normal Burslem business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi Hosted VoIP Phone System will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Burslem based location.
Hosted VoIP Phone System Features
Our Hosted VoIP Phone Systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your Hosted VoIP Phone System professionally, at any time of the day.
With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Customer web portal
Have instant access to your Hosted VoIP Phone System via the online customer portal. Make instant changes to your Hosted PBX call routing options, add a temporarily closed period for upcoming bank holidays, view live billing and call information, plus much more - you have control at your fingertips.
Talk Plans and Pricing
A new Hosted VoIP Phone System doesn’t have to carry a large price tag! We own and operate our own Hosted phone system network meaning we can keep our prices low and service levels high. Our Talk plans are designed to suit all business users, with a variety of plans with a bundle of free minutes included for outbound calls. We even have an unlimited plan to cover all of your UK landline and mobile minutes.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Hosted VoIP Phone System even cheaper.
Our plug and play service means that you don't have to pay any charges for on-site installation, and maintenance and 24/7 support are included as standard at no extra cost.
Speak to us today to find out how much a new vivi Hosted VoIP Phone System would cost.
Our promise to you
We have a unique service plan to cover your new vivi Hosted VoIP Phone System. Business continuity is top of our priority and so if you ever have a problem with your Hosted voice, then you can feel safe in the knowledge that it will be covered by our 48-hour repair or replace lifetime guarantee. Our Hosted VoIP Phone System support helpline is also open 24 hours a day 7 days a week, so if you ever need any emergency assistance you know that we are only a phone call away. Not only that, we will allocate you your own account manager upon sign up and they will check in throughout the year to make sure you are happy with your system set-up.
Business telephone numbers
We have porting agreements with all major UK networks, meaning we can organise the movement of your telephone number from your current provider, to us. Porting a number to us is free, and usually takes around 7-10 days to complete.
If you are looking for new numbers, we have plenty available provided to us directly from Ofcom. Our virtual phone numbers work in the exact same way as standard numbers, but a huge difference is that you don't have to be physically located in an area to get that STD code, meaning you are not restricted to numbers from Burslem.
You can have as many numbers as you like, and they cost just £3 per month, we also have a fantastic selection of memorable numbers available, so if you are looking for something special, just let us know.
Hosted PBX Number options
- Hosted VoIP Phone System 0800 freephone numbers
- Hosted VoIP Phone System 033 local rate numbers
- 0843 National rate numbers for Hosted VoIP Phone Systems
- Burslem local numbers
- Hosted VoIP Phone System numbers for any UK area code
- Memorable phone numbers for your new Hosted VoIP Phone System
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
