Hosted VoIP Phone Systems for Alcester

Feature-packed phone systems which enable business continuity and improve productivity

Vivi cloud communications

Alcester Hosted VoIP Phone Systems

Vivi has been providing Hosted PBXs in Alcester and the rest of the UK since 2008. We pride ourselves on our exceptional customer service, delivering high-quality phone systems at low costs. We make the process of adopting VoIP simple, secure and affordable, regardless of the size of your business.

Vivi VOIP phone
Vivi Care

We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service and bespoke systems which fit your business. We will fully consult with you regarding your phone system needs and then make sure your perfect phone system is delivered, whilst also being flexible enough to change and adapt with your business as you grow.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Make and receive calls instantly

Your new vivi Hosted VoIP Phone System will be preconfigured to your exact requirements by our team prior to delivery. This makes setting up your new Hosted VoIP Phone System extensions/handsets incredibly simple, no technical know-how is required! Simply connect them to your internet-enabled network and they will automatically connect to our remote servers, connecting them to your system with all of your pre-specified call routing rules.

vivi VOIP frequently asked questions

Flexible working options

Work from home

Allowing staff to work away from your normal Alcester business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi Hosted VoIP Phone System will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Alcester based location.

Discover powerful features

Our Hosted VoIP Phone Systems are packed full of great features to help your business communicate better. Features such as the auto attendant and personalised announcements will help you create a professional image, and ensure that all of your Hosted VoIP Phone System calls are handled.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Online System Management

Our online customer portal gives you complete control of your vivi Hosted VoIP Phone System, giving you access to real-time analytics, powerful call control and instant system management. It's simple to use and can be accessed 24/7, allowing instant changes to your Hosted phone system services, such as call flows and handset management.

Vivi's control panel
vivi Value for money

Talk Plans to suit all budgets

Whether your looking for a low-cost pay for what you use, 30-day agreement, or something more long-term with free handsets and unlimited outbound calls, we’ve got you covered. We have a selection of Talk plans to choose from to make your new Hosted VoIP Phone System the right fit for your business.

Vivi is not a reseller of someone else's Hosted VoIP Phone System product, we own and operate our own network meaning we can keep our costs low and our service levels high.

The majority of our Talk Plans even include free or subsidised handset costs, so setting up your new Hosted voice is probably much cheaper than you think.

Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!

Speak to us today to find out how much a new vivi Hosted voice would cost.

Vivi customer reviews

What our customers say...

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

Vivi Care

Vivi Care plan

Don't worry, we’ve got you covered! Our high-quality Hosted VoIP Phone Systems are backed up by our expert support and lifetime guarantee.

Vivi care is a unique service plan that defines how we look after you and lays out our customer service commitments

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Numbering options

If your business is already established, then you can move your existing Alcester telephone number to us, free of charge. Just speak to our friendly team and we can let you know what details we need. Number porting usually takes around 7-10 days and we will handle everything from start to finish.

If you are a new business, or if your Alcester based business is looking to expand into other geographic areas, you can choose a new number for any UK area. The beauty of a virtual phone number is that you can have a number with any area code expanding your customer base outside of Alcester.

Vivi built and based in the UK
vivi VOIP Products

Hosted voice Number options

  • Hosted VoIP Phone System 0800 freephone numbers
  • Hosted VoIP Phone System 033 local rate numbers
  • 0843 National rate numbers for Hosted VoIP Phone Systems
  • Alcester local numbers
  • Hosted VoIP Phone System numbers for any UK area code
  • Memorable phone numbers for your new Hosted VoIP Phone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start