Cloud phone system Swanscombe

Feature-rich phone systems to enable business continuity and improve productivity, start your 30-day free trial today

Vivi cloud communications

A Cloud phone system for business based in Swanscombe

Vivi is a Cloud telephone system provider for businesses based in Swanscombe. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.

Vivi VOIP phone
Vivi Care

Our tight-knit, highly-trained team will work closely with you to deliver you a Cloud phone system that is a perfect fit and customised for you and your business. You can make changes to the setup, add additional users and bump up your talk plan whenever you need to giving you a flexible phone system which can grow with your business

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Make and receive calls instantly

Your new vivi Cloud phone system will be preconfigured to your exact requirements by our team prior to delivery. This makes setting up your new Cloud phone system extensions/handsets incredibly simple, no technical know-how is required! Simply connect them to your internet-enabled network and they will automatically connect to our remote servers, connecting them to your system with all of your pre-specified call routing rules.

vivi VOIP frequently asked questions

Flexible working options

Work from home

Allowing staff to work away from your normal Swanscombe business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi Cloud phone system will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Swanscombe based location.

Cloud phone system Features

Our powerful Cloud based phone system features will enhance your business and give you the tools to communicate better. Features such as the auto-attendant menu system can be fully customised and you can plan out your call routing options to make sure calls are successfully dealt with by the staff member or team.

The majority of the Cloud phone system features come as standard and will really give your business the professional edge it deserves. You will be able to control what happens to your calls both in and out of hours, allowing for every call to be handled professionally, at any time of day or week.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Customer Control Panel

The Online Customer control panel the management system for your new Cloud phone system. It allows you to make instant changes to your Cloud phone system, plus have access to detailed activity reports, live billing information, live call statistics plus much more.

Vivi's control panel
vivi Value for money

Cloud phone system Pricing

Vivi have pricing options to suit all requirements, with low-cost talk plans where you pay for what you use, right through to Cloud based phone system plans which include unlimited outbound calls and free handsets, you will always find the right plan to fit your business.

Vivi is not a reseller of someone else's product, we own and operate our own Cloud phone system network meaning we can keep our costs low and our service levels high.

Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!

Speak to us today to find out how much a new vivi Cloud phone system would cost.

Vivi customer reviews

What our customers say...

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

Vivi Care

Vivi Care

Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi Cloud phone system if you need assistance, and lays out our customer service commitments.

Vivi Care encapsulates our customer service delivery and handset warranty to our customers.

What’s included?

  • Lifetime handset warranty
  • 48-hour repair or replace guarantee
  • Free 24/7 Customer Helpline
  • Free purchase & upgrade options
  • Quarterly customer service calls

Numbering options

If your business is already established, then you can move your existing Swanscombe telephone number to us, free of charge. Just speak to our friendly team and we can let you know what details we need. Number porting usually takes around 7-10 days and we will handle everything from start to finish.

If you are a new business, or if your Swanscombe based business is looking to expand into other geographic areas, you can choose a new number for any UK area. The beauty of a virtual phone number is that you can have a number with any area code expanding your customer base outside of Swanscombe.

Vivi built and based in the UK
vivi VOIP Products

Cloud telephone system Number options

  • Cloud phone system 0800 freephone numbers
  • Cloud phone system 033 local rate numbers
  • 0843 National rate numbers for Cloud phone systems
  • Swanscombe local numbers
  • Cloud phone system numbers for any UK area code
  • Memorable phone numbers for your new Cloud phone system

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start