A Cloud phone system for business based in Newbiggin by the Sea
Vivi is a Cloud telephone system provider for businesses based in Newbiggin by the Sea. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
We’ve been building systems since 2008. Our tight-knit highly trained team will fully consult with you regarding your Cloud phone system requirements and setup options to make sure you get the most perfect phone system for your business.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Make and receive calls instantly
Your new vivi Cloud phone system will be preconfigured to your exact requirements by our team prior to delivery. This makes setting up your new Cloud phone system extensions/handsets incredibly simple, no technical know-how is required! Simply connect them to your internet-enabled network and they will automatically connect to our remote servers, connecting them to your system with all of your pre-specified call routing rules.
Need to work from home?
Using a vivi Cloud phone system you can stay connected regardless of your physical location. There is no denying that flexible working options are now more important than ever, so allowing you and your staff to work away from your Newbiggin by the Sea base is a big factor when considering your business communications.
With vivi as long as you have a stable internet connection, you can make and receive calls via your Cloud phone system anywhere, and it will be as seamless as you all working from the same location.
Fantastic features included as standard
Vivi includes a whole host of enterprise-level Cloud phone system features included with no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, you can set your own advanced time-based call routing and have as many ring/hunt groups as you need.
Cloud telephone system features such as the music on hold will give your business that professional image it deserves, and when you can't get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Customer Control Panel
The Online Customer control panel the management system for your new Cloud phone system. It allows you to make instant changes to your Cloud phone system, plus have access to detailed activity reports, live billing information, live call statistics plus much more.
Cloud phone system Pricing
Vivi have pricing options to suit all requirements, with low-cost talk plans where you pay for what you use, right through to Cloud based phone system plans which include unlimited outbound calls and free handsets, you will always find the right plan to fit your business.
Vivi is not a reseller of someone else's product, we own and operate our own Cloud phone system network meaning we can keep our costs low and our service levels high.
Plus, with no expensive installation costs, ongoing maintenance charges and no cost for support, you can be assured that you will be benefitting from huge cost savings!
Speak to us today to find out how much a new vivi Cloud phone system would cost.
Don't worry, we’ve got you covered
Vivi care ensures that your business communications are highly available. It’s a unique service plan that defines how we look after you and your Cloud phone system and lays out our customer service commitments.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Phone numbers
We have a huge selection of telephone numbers to choose from, and if you need to move your current number to us, that's no problem either.
The beauty of a virtual phone number is that when you choose one, you are not restricted to a Newbiggin by the Sea area code. You can choose a “local” number for any UK area which is a great way to expand your business and market to clients outside of your geographical location. Our standard numbers cost just £3 each and we also have a great selection of memorable numbers available if you are looking for something special for your marketing campaigns.
Moving your existing number to us couldn't be simpler, just give our team a call and they will let us know what the process is, and we will fully handle the request from start to finish. Number porting usually takes around 7-10 days to complete.
Cloud telephone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Newbiggin by the Sea local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.