Cloud phone systems
Smart, high-quality Cloud based phone systems for businesses based in Ipswich and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable - for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
We’ve been providing phone systems to UK businesses since 2008, we have a tight-knit, highly trained team who will fully consult with you regarding your phone system needs and build your perfect system, customised to your business
Smart, high quality cloud based phone system
Exceptional customer service
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play Cloud phone systems
When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your Cloud phone system bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.
A Cloud phone system that allows you to work anywhere
One of the biggest benefits of a Cloud phone system is that you can work almost anywhere - all you will need is an internet connection. Your business might be based in Ipswich, but you will be able to make and receive calls from your Cloud telephone system regardless of your physical location, perfect for remote working. You could work from your office, home office, or even on the go via your mobile phone.
Cloud phone system features
Our powerful Cloud based phone system features will enhance your business and help to create a professional edge your business deserves.
You can have as many users as you need, so no restrictions on the number of calls you can make or receive at any one time. You can guide your incoming callers through to the right person or team of people using a personalised auto attendant system, whilst making sure that all of your Cloud phone system calls are handled correctly out of hours too by having advanced time-based routing.
You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods
Discover powerful VoIP features with vivi
Auto-attendant menu system
Music on hold
Live call stats
Time-based call routing
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Inbound caller ID
Temporary close service
Follow me services
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Fax to email
Reverse caller ID
Cloud phone system Customer Portal
Our simple to use online customer portal provides access to an essential range of enterprise-level products and services designed to simplify the running of your Cloud phone system. It gives you full control of your Cloud phone system including access to powerful tools such as real-time call statistics and billing information.
Talk plans to suit all budgets
Our talk plans range from just £6 per user per month, all the way through to our unlimited plans which give you unlimited minutes to UK landline and mobile numbers, so you will always find a Cloud phone system talk plan to suit your budget.
Vivi is a network, not a reseller, so we can keep our costs low and our service levels high. With our plug and play devices you don’t need to pay any installation fees or site visits, and your new vivi Cloud phone system will be covered by our free vivi care package with no maintenance or upgrade charges either.
Lifetime warranty included!
Vivi care lays out our customer service commitment to you, ensuring that your new vivi Cloud phone system is covered by the care that your business deserves. It encapsulates our customer service delivery and handset warranty.
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Keep your existing number, or get a new one! If you're starting a new business venture, you can get a new telephone number either with a Ipswich area code or any other UK destination. When you choose a new number from us, you don't have to choose one from your physical location, you can expand your business into new “local areas” by simply choosing a number with a different area code.
If you already have a number that you need to keep then that is no problem either. Being a major Cloud phone system telecom network, we have porting agreements in place to move your number from your current provider to us. Just let our friendly team know that you want to port in your existing number and we will handle it fully for you, from start to finish.
Cloud based phone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Ipswich local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system