Cloud phone system provider for Dereham

Scalable, reliable VoIP Solution for businesses of all sizes, handheld service, free 24/7 and completely hassle-free

Vivi cloud communications

A Cloud phone systems for your Dereham based business

Getting a Cloud based phone system for your business in Dereham couldn’t be easier. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. We are the experts in helping businesses to get the perfect phone system for them, making the process uncomplicated, secure and affordable.

Vivi VOIP phone
Vivi Care

We’ve been providing phone systems to UK businesses since 2008, we have a tight-knit, highly trained team who will fully consult with you regarding your phone system needs and build your perfect system, customised to your business

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Technical know-how is not required!

We don't expect you to be VoIP experts or have the time to work out how to configure your own extensions or handsets, you can leave the complete set-up of your new Cloud phone system to us. We will preconfigure everything prior to delivery, allowing for a complete plug and play service, no hassle, no fiddly set-up, and just a Cloud phone system that works perfectly almost instantly!

vivi VOIP frequently asked questions

Connect to your Cloud phone system wherever you are

Work from home

Traditionally phone systems tied you to a physical location, your place of work would be an office based in Dereham and you would have to physically be present there to make and receive your business calls. Now, with a new vivi Cloud telephone system, you and your staff can stay connected by making, receiving and transferring calls anywhere with access to an internet connection.

Cloud phone system Features

Our powerful Cloud based phone system features will enhance your business and give you the tools to communicate better. Features such as the auto-attendant menu system can be fully customised and you can plan out your call routing options to make sure calls are successfully dealt with by the staff member or team.

The majority of the Cloud phone system features come as standard and will really give your business the professional edge it deserves. You will be able to control what happens to your calls both in and out of hours, allowing for every call to be handled professionally, at any time of day or week.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Web-based Customer Portal

The web-based customer portal gives you 24/7 access to an essential range of enterprise-level products and services designed to simplify the running of your Cloud phone system. It gives you access to powerful Cloud based phone system tools such as real-time call statistics and billing information.

Vivi's control panel
vivi Value for money

Pricing

Vivi has Cloud phone system talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don't have to worry about topping a prepaid account.

We own and operate our own Cloud based phone system network, and do not resell someone else's product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi Cloud phone system.

You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Cloud phone system even cheaper.

Vivi customer reviews

What our customers say...

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

Vivi Care

Vivi Care

Vivi care is our unique Cloud phone system service plan and includes lifetime handset warranty, 48-hour repair or replace guarantee, free 24/7 customer support, free purchase and upgrade options and quarterly customer service calls.

Cloud phone system telephone numbers

If you are moving to us from another provider, we understand that you will already have number/s that you need to keep hold of. Vivi makes this process extremely simple, just let one of our team members know and we will take care of the whole process from start to finish, usually taking around 7-10 days to complete.

If it's a new number that you're looking for, then we have a huge selection of numbers allocated to us directly from Ofcom. You can choose a number for any UK area (you won't be restricted to a Dereham area code) and you can have as many as you need. We also have local rate (033), national rate (084) and freephone (0800) numbers, and also a fantastic range of memorable available for you to choose from.

Vivi built and based in the UK
vivi VOIP Products

Cloud based phone system Number options

  • Cloud phone system 0800 freephone numbers
  • Cloud phone system 033 local rate numbers
  • 0843 National rate numbers for Cloud phone systems
  • Dereham local numbers
  • Cloud phone system numbers for any UK area code
  • Memorable phone numbers for your new Cloud phone system

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start