VoIP Telephone System provider for Newcastle-upon-Tyne
The complete Telephone System for your Newcastle-upon-Tyne based business. Vivi is the clear and simple route to VoIP, we make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.
Our tight-knit, highly-trained team have been creating VoIP Telephone Systems for UK businesses since 2008. Prior to delivery of any hardware, we fully consult with you regarding your exact requirements, meaning that the system you receive is customised to your business needs.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play VoIP Telephone System
Vivi allows you to do what you do best - manage your business and not have to worry about your new VoIP Telephone System. We will handle the complete set-up of your VoIP Telephone System and your extensions, pre-configuring them to your exact requirements prior to delivery. This means that all you have to do is connect them to your internet-enabled network and they will automatically download settings from the cloud and will be ready to use within a few minutes, no technical knowledge is required!
Connect to your VoIP Telephone System wherever you are
Traditionally phone systems tied you to a physical location, your place of work would be an office based in Newcastle-upon-Tyne and you would have to physically be present there to make and receive your business calls. Now, with a new vivi Telephone System, you and your staff can stay connected by making, receiving and transferring calls anywhere with access to an internet connection.
Fantastic features included as standard
Vivi includes a whole host of enterprise-level VoIP Telephone System features included with no extra charge. You will be able to greet your incoming calls with a personalised greeting and menu option to choose from too if you wish, you can set your own advanced time-based call routing and have as many ring/hunt groups as you need.
Telephone System features such as the music on hold will give your business that professional image it deserves, and when you can't get to the phone you can feel safe in the knowledge that tools such as voicemail to email will handle any unanswered calls.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Customer Control Panel
The Online Customer control panel the management system for your new VoIP Telephone System. It allows you to make instant changes to your VoIP Telephone System, plus have access to detailed activity reports, live billing information, live call statistics plus much more.
How much does a VoIP Telephone System cost?
Not only do VoIP Phone Systems provide better communication, but they are also much cheaper than traditional phone systems, utilising your existing internet connection instead of installing and paying for separate lines.
Most of our VoIP Telephone System talk plan packages include a bundle of free minutes, including an option for unlimited outbound calls to UK landlines and mobiles. We also have plans which include free handsets, so getting a new VoIP Telephone System is probably much cheaper than you think.
With support and maintenance included, you also don't pay for any expensive onsite installation as everything we send to you will be plug and play.
Speak to us today to get a free no-obligation VoIP System quote.
Vivi Care plan
We know that business continuity is vital, that’s why we created our vivi care plan. It’s a unique service that ensures that your new VoIP Telephone System is covered if a handset ever breaks, and defines how we look after you, both in and outside of normal working hours.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Telephone numbers If you already have a phone number that you need to keep hold of then you can simply move your number to us, free of charge. We have porting agreements in place with all major UK providers and we handle the full process from start to finish.
We have a huge selection of telephone numbers for all UK areas allocated to us directly from Ofcom, so if you need a new number then just let us know. You can choose a Newcastle-upon-Tyne number, or a number for any other UK destination, you don't have to be physically based in that area to get that area code. Our standard telephone numbers cost just £3 per month, and we also have a fantastic range of memorable numbers which start from just £5 per month - just let us know the area code you are looking for and we will find your perfect phone number.
VoIP Phone System Number options
- VoIP Telephone System 0800 freephone numbers
- VoIP Telephone System 033 local rate numbers
- 0843 National rate numbers for VoIP Telephone Systems
- Newcastle-upon-Tyne local numbers
- VoIP Telephone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Telephone System
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.