Middlesbrough VoIP Telephone Systems
Vivi has been providing VoIP Systems in Middlesbrough and the rest of the UK since 2008. We pride ourselves on our exceptional customer service, delivering high-quality phone systems at low costs. We make the process of adopting VoIP simple, secure and affordable, regardless of the size of your business.
We’ve been building systems since 2008. Our tight-knit highly trained team will fully consult with you regarding your VoIP Telephone System requirements and setup options to make sure you get the most perfect phone system for your business.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play VoIP Telephone Systems
When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your VoIP Telephone System bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.
Work from home
Recent times have highlighted the absolute need for flexible working options, allowing staff to connect to a VoIP Telephone System remotely is a huge consideration for all businesses. Your new VoIP Telephone System from vivi will allow your staff to answer, receive calls and transfer calls as if they were all working from your normal business Middlesbrough location.
VoIP Telephone System features
A vivi VoIP Telephone System is packed full of fantastic phone system features that you are free to make use of at any time. How your Telephone System fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.
You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.
Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message - allowing you to listen to them wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Online System Manager
The online system manager is at the heart of the VoIP Telephone System, controlling every aspect of your Telephone System from adjusting your opening hours, changing your call routing, to viewing you live call statistics and billing information.
Talk Plans
We have a great selection of VoIP Telephone System talk plans to choose from, starting from just £6 per user per month. Plus, our majority of plans also include a bundle of minutes to use for outbound calls plus free or subsidised handsets.
Due to the fact that we own and operate our own VoIP System network, we can keep our prices low whilst maintaining our excellent customer care. All support and maintenance are free, meaning that getting your new VoIP Telephone System is probably much cheaper than you think.
Speak to one of our team members today to get a free no-obligation VoIP Telephone System quote
Don’t worry, we've got you covered
Our VoIP Telephone System support team is available 24 hours a day, 7 days a week at no additional cost, plus you will have your own account manager who you will be able to speak with during normal working hours.
We cover your handsets for the life of your contract under our 48-hour repair or replace guarantee, so if your handset ever develops a fault you can rest assured that a replacement will be sent out quickly, free of charge.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Business telephone numbers
We have porting agreements with all major UK networks, meaning we can organise the movement of your telephone number from your current provider, to us. Porting a number to us is free, and usually takes around 7-10 days to complete.
If you are looking for new numbers, we have plenty available provided to us directly from Ofcom. Our virtual phone numbers work in the exact same way as standard numbers, but a huge difference is that you don't have to be physically located in an area to get that STD code, meaning you are not restricted to numbers from Middlesbrough.
You can have as many numbers as you like, and they cost just £3 per month, we also have a fantastic selection of memorable numbers available, so if you are looking for something special, just let us know.
VoIP System Number options
- VoIP Telephone System 0800 freephone numbers
- VoIP Telephone System 033 local rate numbers
- 0843 National rate numbers for VoIP Telephone Systems
- Middlesbrough local numbers
- VoIP Telephone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Telephone System
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.