A VoIP Telephone System for business based in Thornaby on Tees
Vivi is a VoIP System provider for businesses based in Thornaby on Tees. We make the process of adopting VoIP clear and simple, setting everything up prior to delivery and offering first-class customer care during the onboarding process and throughout your time with us.
We own and operate our own network, which is why we can keep our costs low whilst providing exceptional service and bespoke systems which fit your business. We will fully consult with you regarding your phone system needs and then make sure your perfect phone system is delivered, whilst also being flexible enough to change and adapt with your business as you grow.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Make and receive calls instantly
Your new vivi VoIP Telephone System will be preconfigured to your exact requirements by our team prior to delivery. This makes setting up your new VoIP Telephone System extensions/handsets incredibly simple, no technical know-how is required! Simply connect them to your internet-enabled network and they will automatically connect to our remote servers, connecting them to your system with all of your pre-specified call routing rules.
Don't be tied to one location!
Your business might be based in Thornaby on Tees, but using a VoIP Telephone System you will be able to make, receive and transfer calls regardless of your physical location, perfect for remote working. You could be working from the office one day, home another and even be able to connect to your Telephone System when you're out and about via a mobile phone/sim card extension.
Advanced system features included as standard
Discover powerful enterprise-level VoIP Telephone System features, included as standard. We provide VoIP System which grow with your business, with the ability to add more users at any time. Most of the VoIP Telephone System features such as the auto-attendant menu system, announcements, music on hold and voicemail to email can be customised and personalised to your business and our time-based call routing means that every call will be handled, regardless of the day or time of the call. You can also add extra VoIP Telephone System features such as remote call monitoring and remote call pick-up and takeover perfect for staff training.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Customer Control Panel
The Online Customer control panel the management system for your new VoIP Telephone System. It allows you to make instant changes to your VoIP Telephone System, plus have access to detailed activity reports, live billing information, live call statistics plus much more.
Talk plans to suit all budgets
Our talk plans range from just £6 per user per month, all the way through to our unlimited plans which give you unlimited minutes to UK landline and mobile numbers, so you will always find a VoIP Telephone System talk plan to suit your budget.
Vivi is a network, not a reseller, so we can keep our costs low and our service levels high. With our plug and play devices you don’t need to pay any installation fees or site visits, and your new vivi VoIP Telephone System will be covered by our free vivi care package with no maintenance or upgrade charges either.
A rock-solid VoIP Telephone System backed up by our vivi care service.
Our vivi care encapsulates the care and service that we promise to you. Throughout your time with us, you have access to our free VoIP Telephone System 24/7 helpline, and we really do pride ourselves on our personal service. Once you have purchased your VoIP System, we will allocate you an account manager who will look after your account for the duration of your contract. With our 48-hour repair or replace guarantee, a support line which is always open and our friendly knowledgeable team, you can rest assured that your business communications are in good hands.
Telephone numbers If you already have a phone number that you need to keep hold of then you can simply move your number to us, free of charge. We have porting agreements in place with all major UK providers and we handle the full process from start to finish.
We have a huge selection of telephone numbers for all UK areas allocated to us directly from Ofcom, so if you need a new number then just let us know. You can choose a Thornaby on Tees number, or a number for any other UK destination, you don't have to be physically based in that area to get that area code. Our standard telephone numbers cost just £3 per month, and we also have a fantastic range of memorable numbers which start from just £5 per month - just let us know the area code you are looking for and we will find your perfect phone number.
VoIP System Number options
- VoIP Telephone System 0800 freephone numbers
- VoIP Telephone System 033 local rate numbers
- 0843 National rate numbers for VoIP Telephone Systems
- Thornaby on Tees local numbers
- VoIP Telephone System numbers for any UK area code
- Memorable phone numbers for your new VoIP Telephone System
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.