Hosted VoIP Phone System provider for Whitby

A powerful, reliable VoIP System with hassle-free setup, fantastic customer care and monthly DD billing, start your 30-day free trial today

Vivi cloud communications

Hosted VoIP Phone System in Whitby

Getting a Hosted voice for your business in Whitby couldn’t be simpler. Vivi has been providing UK based businesses with VoIP Phone systems since 2008. Our speciality is to ensure that businesses get the perfect phone system for them, making the process of adopting VoIP uncomplicated, secure and affordable.

Vivi VOIP phone
Vivi Care

Our tight-knit, highly-trained team has been delivering Hosted VoIP Phone Systems to businesses since 2008. We pride ourselves on creating, bespoke solutions for our customers and will always ensure the phone system is a perfect fit, whilst also being flexible enough to adapt to growing businesses.

Vivi Cloud VOIP

Smart, high quality cloud based phone system

Vivi customer service

Exceptional customer service

Vivi simple setup

Simple setup

Vivi powerful controls

Powerful call control & productivity tools

Vivi cost savings

Huge cost savings with unlimited calls for just £16 p/m

Vivi analytics

Real time analytics & system management

Vivi keeping you connected

Keeps your growing business connected

Vivi support and warranty

Expert support and lifetime warranty

Ask us about free handset purchase options

We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.

We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business. 

No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.

vivi VOIP Products

Try Vivi for free

Test out our phone system free for 30 days.  Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.

Technical know-how is not required!

We don't expect you to be VoIP experts or have the time to work out how to configure your own extensions or handsets, you can leave the complete set-up of your new Hosted VoIP Phone System to us. We will preconfigure everything prior to delivery, allowing for a complete plug and play service, no hassle, no fiddly set-up, and just a Hosted VoIP Phone System that works perfectly almost instantly!

vivi VOIP frequently asked questions

Flexible working options

Work from home

Allowing staff to work away from your normal Whitby business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi Hosted VoIP Phone System will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Whitby based location.

Hosted VoIP Phone System features

A vivi Hosted VoIP Phone System is packed full of fantastic phone system features that you are free to make use of at any time. How your Hosted voice fits together is completely up to you, we will help you to achieve the perfect setup to suit your business.

You can choose to greet your inbound callers with a personalised message, and perhaps give them options to choose from so their call is handled correctly. You can add as many ring/hunt groups as you need, helping you to distribute your calls to individuals or groups of users.

Unanswered calls can also be handled by the voicemail to email service, which will email you an audio file of the message - allowing you to listen to them wherever you are.

Vivi cloud communications

Discover powerful VoIP features with vivi

Unlimited Users

Unlimited users

Auto Attendant

Auto-attendant menu system

Personalised Announcements

Personalised announcements

Music on Hold

Music on hold

Live Billing

Live billing

Live Stats

Live call stats

Time-based Call Routing

Time-based call routing

Ring Groups

Ring/hunt groups

Voicemail to Email

Voicemail to email

System Manager

Online system manager

Free Support

Free 24/7 support

Click to Call

Click to call

Call Queueing

Call stacking/queuing

Call Forwarding

Call forwarding

Call Whisper

Call whisper

Caller ID

Inbound caller ID

Call Hold

Call hold

Call Transfer

Call transfer

Call Conferencing

Call conferencing

Call Divert

Call divert

Temporary Close

Temporary close service

Follow Me

Follow me services

Call Barring

Call barring

Remote Call Pickup

Remote call pick-up & takeover

Remote Call Monitoring

Remote call monitoring

Phonebook

Unified phone book

Music on Hold with Announcements

Custom music on hold with announcements

Call Recording

Call recording

Fax to Email

Fax to email

Reverse Caller ID

Reverse caller ID

Group ID

Group ID

Web-based Customer Portal

The web-based customer portal gives you 24/7 access to an essential range of enterprise-level products and services designed to simplify the running of your Hosted VoIP Phone System. It gives you access to powerful Hosted PBX tools such as real-time call statistics and billing information.

Vivi's control panel
vivi Value for money

Talk plans to suit all budgets

Our talk plans range from just £6 per user per month, all the way through to our unlimited plans which give you unlimited minutes to UK landline and mobile numbers, so you will always find a Hosted VoIP Phone System talk plan to suit your budget.

Vivi is a network, not a reseller, so we can keep our costs low and our service levels high. With our plug and play devices you don’t need to pay any installation fees or site visits, and your new vivi Hosted VoIP Phone System will be covered by our free vivi care package with no maintenance or upgrade charges either.

Vivi customer reviews

What our customers say...

“Vivi has helped my business by allowing me to base my office anywhere in the world. I can answer calls from my customers if I’m in the office or even in the car. Having an extension on my mobile phone means I can call my office from anywhere in the world for free.”

Sam Grunsfeld
Flintstone Flooring

“We have been with Vivi for a number of years now and it has been a great service. They will go the extra mile to help with any issues you have and solve them very quickly.”

Thistle Locks and Alarms

“When we received the phones it took us literally minutes to install them. We immediately made a test call to test the line quality and we were amazed – the quality far exceeds our normal landline phone! We have found the customer service to be excellent and very fast to respond to customer enquiries. All in all, an exceptionally good product with great customer service. I wouldn’t hesitate to recommend.”

Malcolm Dunn
AA 1st Windscreens

“Vivi is the ideal solution for our business. The system that they have put in place works perfectly for us and has been molded to support our business needs in their entirety! On the rare occasion that there is an issue, they are always on hand to help – whatever the time – and always deal with the problem in a fast and efficient manner. I would recommend vivi to anyone who is looking for a phone system as they are friendly, helpful, based in the UK and they know exactly what they are talking about! What more could you want?”

Oliver Marfell
Phosters FS Ltd

Vivi Care

Vivi Care

Vivi care is our unique Hosted VoIP Phone System service plan and includes lifetime handset warranty, 48-hour repair or replace guarantee, free 24/7 customer support, free purchase and upgrade options and quarterly customer service calls.

Hosted VoIP Phone System telephone numbers

If you are moving to us from another provider, we understand that you will already have number/s that you need to keep hold of. Vivi makes this process extremely simple, just let one of our team members know and we will take care of the whole process from start to finish, usually taking around 7-10 days to complete.

If it's a new number that you're looking for, then we have a huge selection of numbers allocated to us directly from Ofcom. You can choose a number for any UK area (you won't be restricted to a Whitby area code) and you can have as many as you need. We also have local rate (033), national rate (084) and freephone (0800) numbers, and also a fantastic range of memorable available for you to choose from.

Vivi built and based in the UK
vivi VOIP Products

Hosted phone system Number options

  • Hosted VoIP Phone System 0800 freephone numbers
  • Hosted VoIP Phone System 033 local rate numbers
  • 0843 National rate numbers for Hosted VoIP Phone Systems
  • Whitby local numbers
  • Hosted VoIP Phone System numbers for any UK area code
  • Memorable phone numbers for your new Hosted VoIP Phone System

Not sure where to start?

Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.

Where to start