Cloud phone system provider for Cardiff
The complete Cloud telephone system for your Cardiff based business. Vivi is the clear and simple route to VoIP, we make the process of adopting VoIP uncomplicated, secure and affordable, regardless of the size of your business.
Our tight-knit, highly-trained team have been creating Cloud phone systems for UK businesses since 2008. Prior to delivery of any hardware, we fully consult with you regarding your exact requirements, meaning that the system you receive is customised to your business needs.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play Cloud phone systems
When you are ready to set up your new extensions or plug in your new handsets, our team would have already set up all of your Cloud phone system bespoke settings in the cloud, meaning that as soon as they are connected to your internet-enabled network, they will auto-provision to your requirements and be ready to make and receive calls within a few minutes.
Flexible working options
Allowing staff to work away from your normal Cardiff business base has never been so important. There is no denying that Covid has affected a high percentage of businesses and how and where staff are located. You may have some staff that work at different locations on different days of the week, or even have staff that permanently work from home. A vivi Cloud phone system will accommodate all of these options, seamlessly connecting to your staff as if they were based in the same Cardiff based location.
Discover powerful features
Our Cloud phone systems are packed full of great features to help your business communicate better. Features such as the auto attendant and personalised announcements will help you create a professional image, and ensure that all of your Cloud phone system calls are handled.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Online System Manager
The online system manager is at the heart of the Cloud phone system, controlling every aspect of your Cloud telephone system from adjusting your opening hours, changing your call routing, to viewing you live call statistics and billing information.
Talk plans to suit all budgets
Our talk plans range from just £6 per user per month, all the way through to our unlimited plans which give you unlimited minutes to UK landline and mobile numbers, so you will always find a Cloud phone system talk plan to suit your budget.
Vivi is a network, not a reseller, so we can keep our costs low and our service levels high. With our plug and play devices you don’t need to pay any installation fees or site visits, and your new vivi Cloud phone system will be covered by our free vivi care package with no maintenance or upgrade charges either.
Don’t worry, we've got you covered
Our Cloud phone system support team is available 24 hours a day, 7 days a week at no additional cost, plus you will have your own account manager who you will be able to speak with during normal working hours.
We cover your handsets for the life of your contract under our 48-hour repair or replace guarantee, so if your handset ever develops a fault you can rest assured that a replacement will be sent out quickly, free of charge.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Business telephone numbers
We have porting agreements with all major UK networks, meaning we can organise the movement of your telephone number from your current provider, to us. Porting a number to us is free, and usually takes around 7-10 days to complete.
If you are looking for new numbers, we have plenty available provided to us directly from Ofcom. Our virtual phone numbers work in the exact same way as standard numbers, but a huge difference is that you don't have to be physically located in an area to get that STD code, meaning you are not restricted to numbers from Cardiff.
You can have as many numbers as you like, and they cost just £3 per month, we also have a fantastic selection of memorable numbers available, so if you are looking for something special, just let us know.
Cloud telephone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Cardiff local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.