Cloud phone systems
Smart, high-quality Cloud based phone systems for businesses based in Mountain Ash and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable - for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
Our tight-knit, highly trained team deals only with UK businesses, so we really know our stuff. We understand what businesses need from a Cloud phone system and we will always deliver you your perfect system.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
Plug and play set-up
Our smart, high-quality Cloud phone systems are pre-configured to your exact requirements prior to dispatch. This means you don’t have to be a technical whizz to get the Cloud phone system set up. When the extensions/handsets arrive with you, you just need to plug them in and they will pick up all of the settings from the cloud and will be ready to make and receive calls almost instantly.
Work anywhere with your new Cloud phone system
Stay connected to your business, even whilst working remotely. Your new Cloud based phone system can be accessed anywhere with a stable internet connection, so you will be able to make, receive and transfer calls regardless of your location - you will no longer be tied to your desk in Mountain Ash.
Cloud phone system Features
Our Cloud phone systems are packed full of fantastic features to improve your business communications. Greet your inbound callers with a bespoke welcome greeting, and give them options to choose from eg “Press 1 for Sales or 2 for our support team”. You will be able to distribute calls for individuals or a team of people and also set up time-based call routing so you know that calls will be handled by your Cloud phone system professionally, at any time of the day.
With our voicemail to email service, left messages will be emailed directly to you allowing you to listen to the audio files wherever you are.
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Customer Control Panel
The Online Customer control panel the management system for your new Cloud phone system. It allows you to make instant changes to your Cloud phone system, plus have access to detailed activity reports, live billing information, live call statistics plus much more.
Pricing
Vivi has Cloud phone system talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don't have to worry about topping a prepaid account.
We own and operate our own Cloud based phone system network, and do not resell someone else's product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi Cloud phone system.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Cloud phone system even cheaper.
Vivi Care Plan
We pride ourselves on our excellent customer care, our Cloud phone system support team is available 24 hours a day, 7 days a week. We cover your Cloud based phone system handsets for the life of your contract under our 48-hour repair or replace guarantee. Plus, you will have your own account manager who you can contact if you ever need any assistance with your Cloud phone system set-up or if you wish to add more users. We can also offer free purchase and upgrade options on our handsets, just speak to one of our team members for more information
Business telephone numbers
We have porting agreements with all major UK networks, meaning we can organise the movement of your telephone number from your current provider, to us. Porting a number to us is free, and usually takes around 7-10 days to complete.
If you are looking for new numbers, we have plenty available provided to us directly from Ofcom. Our virtual phone numbers work in the exact same way as standard numbers, but a huge difference is that you don't have to be physically located in an area to get that STD code, meaning you are not restricted to numbers from Mountain Ash.
You can have as many numbers as you like, and they cost just £3 per month, we also have a fantastic selection of memorable numbers available, so if you are looking for something special, just let us know.
Cloud based phone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Mountain Ash local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
