Cloud phone systems
Smart, high-quality Cloud based phone systems for businesses based in Oakengates and beyond! Vivi Makes the process of adopting VoIP uncomplicated, secure and affordable - for businesses of all sizes. Our systems are built around your exact requirements and will grow and adapt with you, making flexible working options a reality and giving you the power to make changes as and when you need to, our phone systems are built with your business at the centre.
Our tight-knit, highly-trained team have been creating Cloud phone systems for UK businesses since 2008. Prior to delivery of any hardware, we fully consult with you regarding your exact requirements, meaning that the system you receive is customised to your business needs.
Smart, high quality cloud based phone system
Exceptional customer service
Simple setup
Powerful call control & productivity tools
Huge cost savings with unlimited calls for just £16 p/m
Real time analytics & system management
Keeps your growing business connected
Expert support and lifetime warranty
Ask us about free handset purchase options
We can include free or subsidised handsets on most of our talk plans, and all hardware will be covered by our vivi care 48-hour repair or replace guarantee.
We have a tight-knit well-trained team who will fully consult with you regarding your phone system needs and build your perfect system customised to your business.
No hassle, no complicated or expensive installation, just excellent handheld care and free ongoing lifetime support.
Try Vivi for free
Test out our phone system free for 30 days. Contact us today and we can set you up with a few extensions to fully test our service and have access to our online system manager, no commitment and no card details needed.
We are with you every step of the way
When you decide to purchase a vivi Cloud phone system, we don't expect you to have to set everything up yourself, in fact, there is no technical knowledge required with our Cloud based phone systems. You don’t have to worry about any complicated self-set up, the extensions/handsets will be completely pre-configured before being handed over to you, meaning you simply have to plug them in when they arrive - you will be ready to make and receive calls on your new Cloud phone system within a matter of minutes
Work from home
Recent times have highlighted the absolute need for flexible working options, allowing staff to connect to a Cloud phone system remotely is a huge consideration for all businesses. Your new Cloud phone system from vivi will allow your staff to answer, receive calls and transfer calls as if they were all working from your normal business Oakengates location.
Cloud phone system features
Our powerful Cloud based phone system features will enhance your business and help to create a professional edge your business deserves.
Guide your incoming callers through to the right person or team of people using a personalised auto attendant system. Ensure all of your Cloud phone system calls are handled correctly out of hours by having advanced time-based routing and having your voicemail sent directly to you as an audio file email attachment.
Our call stacking/queuing ensures that calls are stacked and handed to you from the cloud, ensuring that callers will never hit an engaged tone.
You will also be able to schedule closed periods in advance or instantly, perfect for bank holidays or extended closed periods
Discover powerful VoIP features with vivi
Unlimited users
Auto-attendant menu system
Personalised announcements
Music on hold
Live billing
Live call stats
Time-based call routing
Ring/hunt groups
Voicemail to email
Online system manager
Free 24/7 support
Click to call
Call stacking/queuing
Call forwarding
Call whisper
Inbound caller ID
Call hold
Call transfer
Call conferencing
Call divert
Temporary close service
Follow me services
Call barring
Remote call pick-up & takeover
Remote call monitoring
Unified phone book
Custom music on hold with announcements
Call recording
Fax to email
Reverse caller ID
Group ID
Web-based Customer Portal
The web-based customer portal gives you 24/7 access to an essential range of enterprise-level products and services designed to simplify the running of your Cloud phone system. It gives you access to powerful Cloud telephone system tools such as real-time call statistics and billing information.
Pricing
Vivi has Cloud phone system talk plans to suit all budgets, most of which have a bundle of minutes or unlimited minutes included. Our plans start from just £6 per user per month and are billed to you monthly via direct debit, so you don't have to worry about topping a prepaid account.
We own and operate our own Cloud telephone system network, and do not resell someone else's product, because of this we can keep our prices low whilst maintaining exceptional customer service. With no maintenance or installation fees, you are safe in the knowledge that you will never overpay for a vivi Cloud phone system.
You will also find that our Talk Lite, Talk More and Talk Unlimited plans, even include free or subsided handsets making the setup of your new Cloud phone system even cheaper.
Vivi Care
Vivi care is a unique service plan that ensures that your business communications are highly available, defines how we look after you and your vivi Cloud phone system if you need assistance, and lays out our customer service commitments.
Vivi Care encapsulates our customer service delivery and handset warranty to our customers.
What’s included?
- Lifetime handset warranty
- 48-hour repair or replace guarantee
- Free 24/7 Customer Helpline
- Free purchase & upgrade options
- Quarterly customer service calls
Phone numbers
We have a huge selection of telephone numbers to choose from, and if you need to move your current number to us, that's no problem either.
The beauty of a virtual phone number is that when you choose one, you are not restricted to a Oakengates area code. You can choose a “local” number for any UK area which is a great way to expand your business and market to clients outside of your geographical location. Our standard numbers cost just £3 each and we also have a great selection of memorable numbers available if you are looking for something special for your marketing campaigns.
Moving your existing number to us couldn't be simpler, just give our team a call and they will let us know what the process is, and we will fully handle the request from start to finish. Number porting usually takes around 7-10 days to complete.
Cloud telephone system Number options
- Cloud phone system 0800 freephone numbers
- Cloud phone system 033 local rate numbers
- 0843 National rate numbers for Cloud phone systems
- Oakengates local numbers
- Cloud phone system numbers for any UK area code
- Memorable phone numbers for your new Cloud phone system
Not sure where to start?
Contact our friendly and knowledgeable support team to find out how a VOIP phone system from vivi can transform your business. With our FREE trial, and with 30-day rolling contracts available, there really is no risk.
